Since 1974, Answering Service Care has helped insurance agencies and claims adjusters thrive by answering their calls with compassion, efficiency, and professionalism. As an extension of your insurance team, our U.S.-based virtual receptionists can answer your phones, schedule appointments, answer general questions, escalate emergency claims, and pass on leads.
We’ve got you covered 24/7/365. When the unexpected happens, your customers expect that they will be able to reach you. Oftentimes, this occurs during non-business hours. Working with an insurance answering service allows you to be available to your customers 24/7, which gives you a competitive edge. Your customers will appreciate the excellent service they receive from our friendly, knowledgeable live agents, no matter what day or time they call.
Our answering service team works closely with businesses in a variety of industries, including:
We offer insurance professionals and claims adjusters the support and resources they need, allowing them to make a great impression and grow their business.
The world of insurance is one that not many people fully understand, and they will call your business for answers. If your phone rings faster than you and your team can pick up, you must take action to avoid lost sales and opportunities. We’ll greet each caller cheerfully and professionally and ask the right questions to capture their interest. We can even send the leads captured on the phone directly into your CRM software!