We offer our clients a variety of services that complement their customized answering service package. Imagine how much you could accomplish when integrating your answering service with other applications you already use. Have your leads injected in your CRM, schedule appointments, use G Suite tools and much more…
Your answering service does not operate on its own within your small business, healthcare practice or service operation.
No matter what your communication needs and habits are, we are here to make sure you achieve true integration with your answering service. The result? Greater efficiency, freed-up valuable resources, a streamlined operation…and so much more.
No matter what your role within the business or practice you work for, you’re probably dealing with all types of technology and tech tools, from the telephone to your computer network to your messages to all other aspects of your daily operations.
In our effort to integrate it all, we’re working hard to put it all together for our answering service clients of all sizes.
API, short for Application Programming Interface, is IT-speak for various internal capabilities that allow our applications to directly speak to yours. As a result, processes that may have previously been tedious, time-consuming or manually expensive for you and your team to complete may now be more cost-effective, streamlined, and automatic. Integrating more seamlessly with our system means that life can be simpler and more efficient for your organization. It’s a win-win!
We have found that integration can be more customized and focused on your industry or business type, and that it works best for insurance companies, appointment-based service businesses, medical and healthcare practices, tech support companies and any company that uses a CRM (Customer Relationship Management system, such as our web to lead tool using Salesforce.
At Answering Service Care, our goal is to make your business—and your phones—work for you, for your staff and for your callers in the best way possible. That’s why we’re working toward true integration with your answering service. Want to talk more about how we can make things run more smoothly, efficiently and easily? Let’s talk integration! Call Answering Service Care at (800) 430-6511 today to learn more about how we can help you.
At Answering Service Care (ASC), we know firsthand that improved communication can result in happier customers. Zapier, a powerful integration automation service can create efficiencies and help better manage your workflows to increase customer satisfaction. Learn more about the 6,000+ integrations available with the ASC App in Zapier today.
Zapier functions by creating connections called “Zaps” between two applications. These Zaps enable you to customize ‘if-this-then-that’ interactions, allowing for seamless automation. Depending upon what your desired workflow is, you can make a “Zap” that will send the messages that our agents capture to the system of your choice. Setup is quick and easy. Here is a guide to walk you through integrating Zapier with Answering Service Care.
If you use a CRM such as Salesforce, HubSpot, or Zoho our agents can automatically send the information we capture to create a new lead or update a current lead in your system, ensuring you never miss another lead via phone calls.
Allow our agents to book sales calls for you and handle your appointment scheduling with tools such as Calendly, Acuity, or Square.
Using a “Zap” for ticketing systems such as ZenDesk, Jira, or Pivotal Tracker, our messages can create new or update current tickets.
With the Google Sheets “Zap”, keep a running list of every call that comes in when an agent takes a message. Prevent calling into the ASC Team for a list of the calls for the last few months as this can be automatically added to your sheet.
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441 S State Rd 7, Suite 2
Margate, FL 33068
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
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