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We Support Claims Adjusters and Their Customers 24/7
A claims adjuster’s phone rings often, and at all hours. If no one is available to answer, the person will likely hang up and call around until they reach someone who can assist them. In the super-competitive insurance industry, these missed calls will end up costing you lots of money in lost business opportunities.
The best answering service since 1974. With Answering Service Care, claims adjusters can be there for clients right when they need you most. Even if you’re busy investigating another claim or enjoying quality time with your family, your callers will still be greeted and assisted by a friendly, professional virtual receptionist who has received specialized training. Our virtual receptionists are ready to greet and assist policyholders at all hours via phone, text message, email, and web chat. As an extension of your team, we can schedule appointments, answer questions, escalate emergency claims, pass on leads, and so much more.
Answering Service Care is proud to work with insurance companies of all sizes and types, as well as independent adjusters and public adjusters.
After hours support for you and your policyholders. Claims adjusters are no strangers to late-night phone calls. An insurance answering service has you covered, providing support to both you and your clients. It allows you to make the most of your much-needed time off while still providing top-notch customer service. It’s a win-win!
Make A Great Impression with a Claims Adjuster Answering Service
An answering service allows claims adjusters to provide policyholders with excellent service at all hours, while freeing you up to do what you need to do.
Our Answering Services for Claims Adjusters Include:
- Access to our team of virtual receptionists with insurance industry training and experience
- 24/7/365 support via phone, email, text message and live chat
- Lead capture services where viable leads are immediately sent to you via the method of your choice
- HIPAA-compliant answering services for medical insurance companies
- Appointment scheduling
- Screening and transferring of calls based on your specific instructions
- Easy message retrieval via phone, fax, text message or email
- Access to the ASC Mobile app, which makes it easy for you to receive message notifications, listen to your messages on the go, rate our performance, change an on-call contact, pay your bill, and more- all from your smartphone!
What Are You Waiting For?
When you need a reliable answering service with experience in the claim adjusters industry, Answering Service Care is the easy choice for professional, reliable services. With 24/7 live call answering, we can help take the load off your busy office, and keep you in contact with leads and clients after-hours and on weekends with efficient call answering and message relay.
What Our Clients Are Saying:
Great, everyone is very prompt and informative.
Toni, the agent who helped us get set up was friendly, professional, and got back to me quickly with every query. She helped us get up and running with the service in a few days.
Very impressive and professional. As I told Michael Diaz one of the main reasons we went with this service was due to his follow-up.