A claims adjuster’s phone rings often, and at all hours. If no one is available to answer, the person will likely hang up and call around until they reach someone who can assist them. In the super-competitive insurance industry, these missed calls will end up costing you lots of money in lost business opportunities.
The best answering service since 1974. With Answering Service Care, claims adjusters can be there for clients right when they need you most. Even if you’re busy investigating another claim or enjoying quality time with your family, your callers will still be greeted and assisted by a friendly, professional virtual receptionist who has received specialized training. Our virtual receptionists are ready to greet and assist policyholders at all hours via phone, text message, email, and web chat. As an extension of your team, we can schedule appointments, answer questions, escalate emergency claims, pass on leads, and so much more.
Answering Service Care is proud to work with insurance companies of all sizes and types, as well as independent adjusters and public adjusters.
After hours support for you and your policyholders. Claims adjusters are no strangers to late-night phone calls. An insurance answering service has you covered, providing support to both you and your clients. It allows you to make the most of your much-needed time off while still providing top-notch customer service. It’s a win-win!