Why should we choose Answering Service Care? We love this question, and we’re glad you asked!
We care about your callers as if they were our own. As a longtime leader in the answering service industry, we take serious our responsibility to deliver the highest level of efficiency, professionalism and friendliness to our clients and their callers. (By the way, if you haven’t read our Top 10 Reasons To Choose Answering Service Care, read them here.)
Since all the way back in 1974, our clients and their callers have chosen Answering Service Care as their 24/7 outsourced telephone answering services for these and many other reasons:
- All-American: Our team is 100%, fully, no-exceptions-whatsoever based in the U.S. and English-speaking (except for our bilingual agents who are both English- and Spanish-speaking for your Spanish-language callers.) Working with an All-American team is a great benefit to you and your team, as well as to your callers.
- Call Experience: We strive for what we call a “Superior Call Experience” for each and every single call. From the call audio quality to the quality of the dialogue/communication between answering service agent and caller, we believe every call has the potential and every reason to be a “10.” This superior call experience is a key reason we are an award-winning leader in the answering service industry.
- Custom Message Delivery: How do you want your messages delivered? You decide and we will carry out your wishes. From SMS/Text to email to fax to phone, smartphone or other wireless device, we delivery your messages exactly to your specifications, accurately and reliably.
- Experience: We’ve been a leader in the answering services world since all the way back in 1974, that’s over four decades…and counting! We treat our clients and their callers with as much professionalism as friendliness, and we know what it takes to make sure you and they are happy and satisfied with the level of services we provide.
- Personalized Answering Service: There is no one-size-fits-all answering service, and anyone who tells you there is will end up giving you something that just doesn’t fit properly. Our team will create a customized suite of answering services to fit your exact needs and budget. And because we don’t tie you into any long-term contracts, you can adjust and adapt based on season, growth patterns, new products/services and more.
- Single Point of Contact: From the moment you choose Answering Service Care and get started with our ASC team as your outsourced telephone answering service provider, we will make it easy for you to contact us with questions, changes or issues. We believe in efficiency and service, and to that end, you will have one representative you can call or email directly, without the hassle of going through multiple people every time you need something.
- Staff Retention: Our staff is known far and wide as one of the happiest and long-term in the business. We treat our internal team like family, and some of our employees are already second-generation working with the company. The family-like atmosphere and general positive atmosphere we create and sustain at Answering Service Care carries over – in spades – to our clients and their callers.
- Web Integrated: Our technology, especially as it integrates into an online/web environment, is second-to-none in the answering services industry. Our clients are enabled and empowered to view, change and/or manage their services through our unique, user-friendly, highly powerful secure web app tool.
- Toll-Free Numbers: Whether you do business locally, regionally, nationally or even globally, chances are having a toll-free number will help attract more calls and more interest. We offer this service, as one of many, and are happy to tell you more about the features and benefits of adding it on to your suite of answering services.
We want to hear from you! Ready to get set up with Answering Service Care today? Still have questions? Want to discuss the best service options for you? Contact us via email or phone (800.4306511) and we will get you help and guidance for whatever you need. We look forward to serving you and your callers!