Why should you choose Answering Service Care?

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We care about your calls as if they were our own. As a longtime leader in the answering service industry, we take our responsibility seriously to deliver the highest level of efficiency, professionalism, and friendliness to our clients and their callers.

Answering Service Care has been family-owned and operated since 1974, serving over 3000 clients nationwide: including both small and large companies. We are accustomed to representing countless different industries: from lawyers, doctors, and insurance agents to plumbers, real estate firms, electricians, and more. ASC can help business owners free up valuable hours to focus on growing their business and generating revenue. It can be more cost-effective and efficient to outsource tasks to someone who is skilled at them like us. By the way, if you haven’t read our Top 10 Reasons to choose Answering Service Care, read them here.):

From Coast To Coast

Our team of highly trained agents can be found from coast to coast. We are a people business that treat you and your callers with care, professionalism and empathy. With offices located in Florida, North Carolina, New Jersey and Washington you can be sure that we will be available to answer your phone whenever you need.

Experience

We’ve been a leader in the answering services world since all the way back in 1974. That’s over four decades…and counting! We treat our clients and their callers with professionalism as friendliness, and we know what it takes to make sure you and they are happy and satisfied with the level of services we provide.

Web Integrated

Our technology, especially as it integrates into an online/web environment, is second-to-none in the answering services industry. Our clients are enabled and empowered to view, change and/or manage their services through our unique, user-friendly, highly powerful secure web app tool.

Call Experience

We strive for what we call a “Superior Call Experience” for each and every single call. From the call audio quality to the quality of the communication between agent and caller, we believe every call has the potential and every reason to be a “10.” This superior call experience is a key reason we are an award-winning leader in the answering service industry.

Single Point of Contact

From the moment you choose Answering Service Care and get started with our ASC team as your outsourced telephone answering service provider, we will make it easy for you to contact us with questions, changes or issues. We believe in efficiency and service, and to that end, you will have one representative you can call or email directly without the hassle of going through multiple people every time you need something.

Staff Retention

Our staff is known far and wide as one of the happiest and long-term in the business. We treat our internal team like family, and some of our employees are already second-generation working with the company. The family-like atmosphere and general positive atmosphere we create and sustain at Answering Service Care carries over – in spades – to our clients and their callers.

Custom Message Delivery

How do you want your messages delivered? You decide and we will carry out your wishes. From SMS/Text to email to fax to phone, smartphone or other wireless device, deliver your messages exactly to your specifications, accurately and reliably.

Personalized Answering Service

There is no one-size-fits-all answering service, and anyone who tells you there is will end up giving you something that just doesn’t fit properly. Our team will create a customized suite of answering services to fit your exact needs and budget. And because we don’t tie you into any long-term contracts, you can adjust and adapt based on season, growth patterns, new products/services, and more.

Toll-Free Numbers

Whether you do business locally, regionally, nationally or even globally, chances are having a toll-free number will help attract more calls and more interest. We offer this service as one of many and are happy to tell you more about the features and benefits of adding it on to your suite of answering services.