Virtual Receptionist Services

We answer your phones, speak to your customers, and transfer calls to create the best experience possible for your callers.

Answering Service

The Best Virtual Receptionist Service Since 1974

Answering Service

Skilled live virtual receptionists and cutting-edge technology create an environment where our virtual answering service thrives. A friendly live voice answers your phone 24/7 and transfers calls acting as an extension of your company. The process is so seamless that your callers will assume that they are speaking with a receptionist sitting in your physical office. If you are not available, we can take a message and send it to you at your convenience.

Our virtual receptionists are available 24/7/365 to assist your callers. They can transfer calls during business hours and take messages when the office is closed. We are here to support you whenever you need us.

Your live receptionist receives industry-specific training, so when they answer the phone, your callers will think they’re speaking directly to the receptionist from your office. Making a great first impression is imperative. We will always strive to make that impression an exceptional one, at a fraction of the cost of an in-house assistant!

Here’s What Makes Us the Best Service!

Live Call Transfer

Our virtual receptionists act as an extension of your office transfering calls during business hours and taking messages when you are not available.

Secure Mobile App

Our medical receptionists receive comprehensive training to ensure that every communication is handled with HIPAA-compliant care and privacy.

Spam Blocker

Say “goodbye” to paying for robocalls! Our Spam Blocker technology filters out junk calls and saves you money.

Appointment Scheduling

Our receptionists coordinate with callers to schedule, update, and cancel appointments in real-time.

Bilingual Operators

Whether your customers prefer English or Spanish, our bilingual virtual receptionists will make them feel valued and at ease.

Multichannel Communication

Whether it’s telephone, email, text message, or web chat, our live receptionists can assist customers through their preferred communication method.

CRM Integration

We integrate seamlessly with your preferred tools and can enter leads directly into your CRM.

Live Answering Services

Always Available

Our virtual receptionists are ready to personally greet and assist your customers day and night, 365 days a year.

HIPAA Compliant

Our medical receptionists receive comprehensive training to ensure that every communication is handled with HIPAA-compliant care and privacy

On-Call Calendar

Update your on-call schedule in real-time quickly and easily with our secure, intuitive On-Call Calendar management tool

Disaster Recovery

If disaster strikes, our receptionists can jump in at a moment’s noticed to reassure and assist callers while you recovery.

Custom On-Hold Music

With many options to choose from, we’ll help you select custom on-hold music that matches your company’s vibe.

Email Monitoring

Our Email-to-Action service helps clients who receive important emails that need to be dispatched after-hours. We monitor an inbox created for your business and dispatch emails to a designated group or individual email each time it comes in.

We Transfer Calls Live Just Like An In Office Receptionist

We can transfer calls during office hours and take messages when you are not available. It is all up to you.

Live Answering Services

Answering Service Care’s virtual receptionists work remotely to manage a variety of business’ incoming communications via telephone, email, text message, and live web chat. In addition to greeting and assisting customers 24/7, a virtual receptionist can help with the following tasks:

When referring to our award-winning receptionists, the word ‘virtual’ describes the sophisticated technology working behind-the-scenes to power every call—supporting (never replacing) real, live human connections.

Here is how Answering Service Care might answer your office’s inbound calls:

  1. We greet your caller. “Thank you for calling ABC Company, how may I help you today?”

  2. If you are available, we dial your line. “I’d be happy to try the attorney’s line for you Debra. Will you hold for just a moment, please?” If you’re available to take the call, we perform a live transfer to connect you. “Hi Michael, I have a potential new client on the line. Her name is Debra. Would you like the call?”

  3. If you’re unavailable, we’ll take a message or offer the caller to leave a voicemail or a message with the receptionist. “Thank you for holding, Debra, Michael is away at the moment. May I take down your name and number so that they can reach out to you?”

  4. We send an email, text, or app notification with the caller’s message. “Debra is a potential new client seeking your services. Her phone number is…”

Our specialized virtual receptionists are educated, experienced, and tech-savvy. They possess a wide range of computer skills and a high level of proficiency with commonly used applications. Our receptionists also receive ongoing training that focuses on customer service skills, operating our internal and keyboard systems, learning about different businesses and industries, and practicing in real-life call scenarios on live calls. With our live call transfer feature, they act just like a receptionist that would be in the reception area of your physical office.


The True Value Of A Virtual Receptionist

No Long-Term Contract

Our phone answering service speaks for itself. We will never obligate you to purchase services or tools you don’t need, and that’s a promise!

Mobile App Client Portal

Access your telephone answering service account 24/7 and in real-time to make changes, access information, and share updates whenever needed. Download the mobile app to get notifications on the go.

100% U.S.-based

Our highly trained live answering service operation team is strategically located throughout the U.S.—and only the U.S.

WOW Your Callers

We will represent you with the highest levels of professionalism, patience, service, and efficiency – guaranteed!

How Can a Virtual Receptionist Strengthen my Business?

A constantly ringing phone is the sound of a successful business. But if you can’t keep up or would rather spend your time focusing on other tasks, our virtual receptionists can jump in and provide the personalized service your callers expect. In addition to offering warm greetings and seamless call transfers, here are some of the ways live virtual receptionist services can support and strengthen your business:

It saves you time and money

When you say “hello” to a virtual receptionist, you say “goodbye” to recruiting and training costs, employee turnover, overtime and holiday pay, lost business opportunities, and more.

It helps you stay reachable

No matter where you are or what you are doing, our “Find Me, Follow Me” numbers ensure that callers will be able to reach you and your staff quickly and easily. Staying connected means fewer missed business opportunities, and your callers will appreciate you being there for them.

Back up your office staff

What could you accomplish with a few extra hours in your day? Without the distraction of a constantly ringing phone, you and your staff will be able to get so much more done!

Be available to customers 24/7

Get more work done or enjoy some much-needed time off while resting assured that your virtual receptionist has you covered- day, night, weekends, and even on holidays!

Personalized greetings and service= happy customers

You only get one chance to make a great first impression. Our friendly receptionists will “wow” your customers with their warm, professional greetings, smooth call transfers, and personalized service.

Look more professional with a toll-free number

A toll-free phone number not only makes your business look more established, but it can also be easier for your customers to remember. Your customers will appreciate the accessibility and feel more valued.

Highly skilled in your industry

Our experienced receptionists have worked with businesses just like yours and they will always sound professional and knowledgeable to your customers. In fact, most won’t even realize that they’re not part of your full-time staff!

Better assist Spanish-speaking customers

Bilingual virtual receptionists not only make your Spanish-speaking callers feel more comfortable doing business with you, but they also eliminate missed appointments due to miscommunications.

Serve more communities with local phone numbers

People love to support local businesses. Answering Service Care can provide you with local phone numbers wherever you do business, enabling you to attract new customers nationwide without opening additional offices.

Answering Service
Industries We Serve

We Love Our Answering Service Clients!

They do CARE about each one of their clients and staff, everyone is truly friendly and sincerely willing to help, the trainer team is fabulous!
Lowell TaylorLowell Taylor
10:21 01 Mar 22
We're extremely pleased with our experience with Answering Service Care. Getting set up was easy and if you have any questions they always get back to you. I'd highly recommend them.
Lowell TaylorLowell Taylor
17:55 24 Feb 22
Very good company to partner with. I would highly recommend them.
konrad skoczylaskonrad skoczylas
11:52 23 Feb 22
Best thing i could have done for our business. The price is very inexpensive and the service they provide is top notch. Mr. Michael Diaz is one of the most professional reps i have ever had pleasure of dealing with. I called Answering Service Care after finding them online. Michael explained to me the charges and how the service works .And took the time to answer my questions, I jumped onboard 15 min later and two days later my personalized answering service was in full swing. I got very positive feed back from my customers who were able to talk to live person and leave a message that i got emailed texted and send to me through the app. Wonderful Service, Wonderful company and great people Thanks Michael
Juan SantanaJuan Santana
22:30 17 Feb 22
A great service for all of us needed a professional, courteous, and efficient answering service. Thank you!

Easy Setup! Endless Benefits!

Tell Us About Your Needs
We want to know more about your business, your call volume, and your current challenges.

Let’s Talk Prices
We can create a package that fits your needs and your budget. Contact us for answering services pricing.

Let’s Set You Up
We will set up your call script, your personalized greeting and your call forwarding.

Same Day Setup Answering Service
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