Virtual Receptionist Services

We answer your phones, speak to your customers, and transfer calls to create the best experience possible for your callers.

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The Best Virtual Receptionist Service Since 1974

Virtual Receptionist Service

Skilled receptionists and cutting-edge technology create an environment where our virtual receptionists thrive. A friendly live voice answers your phone 24/7 and transfers calls acting as an extension of your company. If you are not available, we can take a message and send it to you at your convenience.

Your receptionist receives industry-specific training, so when they answer the phone, your callers will think they’re speaking directly to the receptionist from your office. Making a great first impression is imperative. We will always strive to make that impression an exceptional one, at a fraction of the cost of an in-house assistant!

Here’s What Makes Us the Best Virtual Receptionist Service!

Virtual Receptionist

Answering Service Care’s virtual receptionists work remotely to manage a variety of business’ incoming communications via telephone, email, text message, and live web chat. In addition to greeting and assisting customers 24/7, a virtual receptionist can help with the following tasks:

When referring to our award-winning receptionists, the word ‘virtual’ describes the sophisticated technology working behind-the-scenes to power every call—supporting (never replacing) real, live human connections.

Here is how Answering Service Care might answer your office’s inbound calls:

  1. We greet your caller. “Thank you for calling ABC Company, how may I help you today?”
  1. If you’re unavailable, we’ll take a message or offer the caller a voicemail or to leave a message with the receptionist. “Thank you for holding, Debra, Michael is away at the moment. May I take down your name and number so that they can reach out to you?”
  1. We send an email, text, or app notification with the caller’s message. “Debra is a potential new client seeking your services. Her phone number is…”
    If you are available, we dial your line. “I’d be happy to try the attorney’s line for you Debra. Will you hold for just a moment, please?”
  1. If you’re available, we connect you with your caller. “Hi Michael, I have a potential new client on the line. Her name is Debra. Would you like the call?”

Our 100% U.S. based virtual receptionists are educated, experienced, and tech-savvy. They possess a wide range of computer skills and a high level of proficiency with commonly used applications. Our virtual receptionists also receive ongoing training that focuses on customer service skills, operating our internal and keyboard systems, learning about different businesses and industries, and practicing in real-life call scenarios on live calls.

How Can a Virtual Receptionist Strengthen my Business?

A constantly ringing phone is the sound of a successful business. But if you can’t keep up or would rather spend your time focusing on other tasks, our virtual receptionists can jump in and provide the personalized service your callers expect. In addition to offering warm greetings and seamless call transfers, here are some of the ways live virtual receptionist services can support and strengthen your business:

No Long-Term Contract

No Long-Term Contract

Our phone answering service speaks for itself. We will never obligate you to purchase services or tools you don’t need, and that’s a promise!

Hands-on Client Portal

Hands-on Client Portal

Access your telephone answering service account 24/7 and in real-time to make changes, access information, and share updates whenever needed.

100% U.S.-based

100% U.S.-based

Our highly trained live answering service operation team is strategically located throughout the U.S.—and only the U.S.

WOW Your Callers

WOW Your Callers

We will represent you with the highest levels of professionalism, patience, service, and efficiency – guaranteed!

We Love Our Happy Answering Service Clients!

Average Customer Rating: blank 4.75/5 blank


Quick,Easy, Pleasant

Toni, the agent who helped us get set up was friendly, professional, and got back to me quickly with every query. She helped us get up and running with the service in a few days

Trusted Customer

Very impressive and professional. As I told Michael Diaz one of the main reasons we went with this service was due to his follow up.

Michele Milantoni

Great Service. Great Team. Great experience. Great overall!

Trusted Customer


We are still in the initial set up process with Answering Service Care. Our representative, Kevin Haas, is helping to make this transition seamless so far. I like his “We can do that!” attitude as he brings our dental office on board with his services.

Natalie Burdo
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