Your office can turn into a zoo between the patients who need to be seen and the callers who are waiting on the phone to make an appointment or ask a question.
You don’t have to tame the wilderness alone, though. A veterinarian answering service can help keep your phone lines clear so your office staff can focus on giving Fido the quality care he needs.
Your small veterinary practice is everything you’d hoped it would be, except that your stellar reputation has created a huge backlog for callers and their pet-patients. Your in-house staff is doing all they can to keep the telephone and waiting room serviced during peak times, but it’s not an easy job for them and customer care is suffering for it. Instead of stretching your staff too thin, hiring a medical answering service can be the solution to your customer care problems.