Never miss an incoming call again, and always make sure they get to where they need to go.
Follow Me is Answering Service Care’s business call routing service, and regardless of your industry, this system is going to simplify your operations. Not to mention make you more efficient and improve your customer service.
But how can a call routing system for small businesses really make that much of a difference? Well, you came to the right place to find out. Read on, and understand why our business call forwarding service can benefit you, your business, and your customers or clients.
We get it, you’re busy, you’re out and about, and your phones keep ringing. While the constant call ringing (or vibrating) might seem like an irritation, it’s a good thing! A ringing phone means customers. Whether they are calling with a question about something ongoing, or want to inquire more about your business, a call routing system for your small business can help you stay on top of them.
But of course, as you grow and expand, it’s more important than ever that your phones are covered consistently, professionally, and effectively. Let’s face it, it’s a best practice to route your business calls, or better yet, to have them routed for you.
You want to be there for your callers, regardless of the time of day, or whether it’s during business hours or not. Remember, it’s a business best practice to have calls routed, as opposed to telling your clients you are too busy.
Put yourself in their shoes. How often have you called someplace only to hear an answering machine on the other end? This is never the reception you want to receive when calling a business, so don’t make this how your business operates.
Have a business call forwarding service in place so that customer calls are all answered, and you don’t have to worry about it.
When it comes to your business or practice, being too busy to attend to incoming calls or requiring your callers to play “phone tag” isn’t acceptable!
Wouldn’t things run more smoothly if you knew that every call – no matter when it comes in – would find its way to you or someone else who could help quickly and completely? Of course you would, which is why you need to get Answering Service Care’s Follow Me call routing service on your side.
Whether it is part of a larger suite of answering services or a standalone service you purchase separately, Follow Me (also referred to as “Find Me Follow Me”) may be exactly what you need. No matter where you are or what you are doing, you can make sure that callers will find you and your team members easily and without delay.
With just one phone number that you can customize and configure, you’ll be able to answer questions, schedule appointments, resolve issues, and give information without having to worry about callers not having their calls answered. (Of course, they can always leave a message, too – if that’s part of your call plan.)
You can even have business calls forwarded to your cell phone. The point is to be convenient and efficient, which means you can take advantage of intelligent call-routing services and forget the stress that comes with a ringing phone.
The Follow Me call routing service works well for all sorts of teams and companies, including those with multiple locations, those with callers or patients who call outside of business hours and those whose schedule keeps them outside of the office more often than not.
And especially in a day and age when the options for remote employees are becoming increasingly common, a small business call routing service can keep everyone on the same page, regardless of location. Because of this, it won’t make a difference to the customers where your team members are, as long as their calls are being taken care of. This means happy customers and happy employees. It’s as simple as that.
There are two components to Answering Service Care’s Follow Me small business call routing system. Let’s break them down a bit: