With or without an answering service, you want to be there for your callers.
When it comes to your business or practice, being too busy to attend to incoming calls or requiring your callers to play “phone tag” isn’t acceptable! Even if you have someone available to answer your phones full-time or use a professional answering service, your callers will inevitably have questions and need attention before business hours, after hours, on weekends, or on holidays. Wouldn’t things run more smoothly if you knew that every call – no matter when it comes in – would find its way to you or someone else who could help quickly and completely?
Whether it is part of a larger suite of answering services or a standalone service you purchase separately, Follow Me (also referred to as “Find Me Follow Me”) may be exactly what you need. No matter where you are or what you are doing, you can make sure that callers will find you and your team members easily and without delay. With just one phone number that you can customize and configure, you’ll be able to answer questions, schedule appointments, resolve issues, and give information without having to worry about callers not having their calls answered. (Of course, they can always leave a message, too – if that’s part of your call plan.)
The Follow Me service works well for all sorts of teams and companies, including those with multiple locations, those with callers or patients who call outside of business hours and those whose schedule keeps them outside of the office more often than not.