Follow Me Services

A sequence of actions put in place to direct your calls until they find you.

You’re busy, you’re out and about, and your phones keep ringing. That’s a good thing! But of course as you grow and expand, it’s more important than ever that your phones are covered consistently, professionally and effectively.

With or without an answering service, you want to be there for your callers. When it comes to business, being busy and your callers, the idea of “phone tag” isn’t funny – or acceptable! Even if you have someone available to answer your phones full-time or if you use a professional answering service, your callers have questions and sometimes need attention before business hours, after hours, on weekends and on holidays. Wouldn’t things run more smoothly if you knew that every call – no matter when it comes in – would find its way to you or someone else who could help quickly and completely?

Have you heard of Follow Me? Whether it is part of a larger suite of answering services or a standalone service you purchase separately, Follow Me (also referred to as “Find Me Follow Me”) may be exactly what you need. No matter where you are or what you are doing, you can make sure that callers will find you and your team members easily and without delay. With just one phone number you can customize and configure, you’ll be able to answer questions, schedule appointments, resolve issues and give information without having to worry about callers missing you or not having their calls answered. (Of course, they can always leave a message, too – if that’s part of your call plan.)

Here’s how it works: There are two components to Find Me Follow Me: The first “finds you” and directs the system to send the caller to wherever you are – at the office, at home, on the road, wherever. The second “follows you” through all of the possible ways you could be reached in that moment, perhaps your business line, then your cell phone, then your home phone. By combining these two types of call forwarding – and getting callers to their intended recipient within seconds – you and your colleagues never have to worry about missing a call from a client or patient again.

Who uses Follow Me? The Follow Me service works well for all sorts of teams and companies, including those with multiple locations, those with callers or patients who call outside of business hours, those whose hanging or “off” hours schedule keeps them outside of the office more often than not.

Let’s make sure you don’t miss any calls no matter where you are or when. We will be happy to talk about how the Follow Me service, on its own or as part of a customized suite of answering services, can best work for you and your business. Contact us and we’ll talk more about your situation, needs and goals.

What our clients are saying about our Follow Me services

I have used the new Follow Me service and the new fax service for over a week now and I have to say I LOVE them both. The caller ID is working on the forwarded calls and that is awesome; as it never worked before on straight forwarded lines from one office to the other. I have eliminated ALL the nuisance calls by computer and other solicitors. They made me crazy when I had to put a client on hold to answer a call from them. If you market this Follow Me you should add that as a benefit because it ROCKS not having to deal with those people anymore. It has made my life so much easier and free to run my business wherever I want to, from home or the physical office. The fax service is great because I can reprint my faxes whenever I want which is an added plus I didn’t even think about. No more, what did I do with that fax? So anyway, after over a decade of using the answering service I am so glad I thought to call you guys to see if you had these services too! Keep up the GREAT WORK! Feel free to share my comments or this email with anyone you please. Rebecca J. Mathews, President FIRST CLASS FENCE AND RAIL, INC.