Answering Service Pricing

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Bundle Answering Service With Live Chat, Pay Only $5 Per Live Chat!

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S T A R T E R

$25

monthly
    0 minutes    $1.55 Per Add’l Min

   Pay as you go

   24/7 Coverage

   1 Phone Number

   Call Transfers

   SMS & Email Relays

   ASC Web & Mobile App

   Secure Notifications

   Bilingual Operators

   Custom Hold Music

   Personalized Greetings

   Disaster Recovery

   Usage Report

S M A L L  B U S I N E S S

$169

monthly
    100 minutes    $1.52 Per Add’l Min

   Starter Plan +

   1 Follow Me Number ($14.95)

   $5 per Live Chat

   Dedicated Account Manager 

P R O

$289

monthly
    250 minutes    $1.43 Per Add’l Min

   Small Business Plan +

   Free Call Recording ($8.95)

   $5 per Live Chat

   Dedicated Account Manager

E N T E R P R I S E

$599

monthly
  500 minutes      $1.19 Per Add’l Min

   Pro Plan +

   Free Appointment Setting ($25)

   1 Free Integration* ($25)

   $5 per Live Chat

   Dedicated Account Manager

Need a Custom Plan?

We are here to help you choose the best plan for you. We can also build a custom plan to fit your business needs.

Frequently Asked Questions (FAQ's)

To get started, you’ll need to pay for the first month of the plan you choose, along with any additional features. There is also a $50 setup fee.

A basic call lasts between 2-3 minutes. If you anticipate 100 calls per month. for example, a rough estimate for usage would be between 200-300 minutes. Customizing your script or adding other features may create a longer call experience.
Call usage is calculated in whole minutes from the inception of the call in our systems through its completion.
You can receive and acknowledge your messages on our mobile app, online web portal, SMS, email, fax, or a call. However, outgoing calls count against your usage.
Each answering service plan includes a monthly usage allowance. This usage allowance is the number of minutes that are included with your plan. If the allowance is exceeded, usage rates will apply.

No. All plans are month-to-month. You have the ability to upgrade or downgrade plans at any point. Our services are customized to fit your budget, your needs, and the way you do business.

No. Our clients can keep all of their existing phone numbers even after they have started service with us. All you have to do is forward your existing business phone number to the answering service.

You can log into our online portal 24/7 to check your usage or download our mobile app on the iOS store.

Of course! We can add on both local and toll-free numbers as needed.

Yes, absolutely. We can offer a range of call forwarding options, and depending upon your situation, we can recommend the best option for you. Just ask!

  1. Live Chat
  2. IVR
  3. Appointment Scheduling
  4. Spam Blocker
  5. Payment IVR
  6. Call Recording
  7. Two-Way SMS
  8. Follow Me Numbers
  9. Voicemail
  10. Answer FAQs
  11. Lead Intake

and much more!

S T A R T E R

$25

monthly

0 chats

$5 Per Add’l Chat

   24/7 Live Chat Support

   Customizable Chat Box

   Mobile-Optimized Chat

   Lead Generation

   Custom Canned Responses

   Chat Transcript History

   Bilingual Operators

S M A L L  B U S I N E S S

$145

monthly

30 chats

$5 Per Add’l Chat

   Starter Plan +

   Dedicated Account Manager

P R O

$245

monthly

50 chats

$5 Per Add’l Chat

   Small Business Plan +

   Free Appointment Scheduling

   Dedicated Account Manager

E N T E R P R I S E

$400

monthly

100 chats

$5 Per Add’l Chat

   Pro Plan + 

   1 Free Integration*

   Dedicated Account Manager

Need a Custom Plan?

We are here to help you choose the best plan for you. We can also build a custom plan to fit your business needs.

Frequently Asked Questions (FAQ's)

Live chat is a powerful communication tool that allows businesses to provide personalized, immediate support to website visitors in real-time. It enables businesses to expand their reach, engage with customers, and turn website traffic into valuable leads.

Live chat works by integrating a chat code snippet into a website header or footer, allowing visitors to initiate conversations. Trained chat professionals from Answering Service Care respond quickly and provide assistance in real-time. The chat interface enables seamless communication, ensuring that visitors’ inquiries are addressed promptly and effectively.

Live chat customer service offers numerous advantages for businesses, including 24/7 coverage to support visitors at any time, quick response times, lead capture capabilities to gather valuable customer information, chat-to-call feature for personalized phone conversations, and HIPAA compliance to ensure data security. These features contribute to increased conversions, improved customer satisfaction, and a trusted partnership with Answering Service Care.

Live chat is essential for businesses looking to expand their reach, enhance customer service, increase conversions, and gather valuable insights. Answering Service Care’s live chat solution helps turn website visitors into leads, provides exceptional customer support, and offers a personalized approach to build connections and grow your business.

The cost of live chat services may vary depending on factors such as the number of chat professionals required, desired features, and the level of customization. Answering Service Care offers tailored pricing options to suit your specific needs based on the number of chats required per month with our lowest plan starting at $25 per month.

Answering Service Care stands out as a trusted partner with over 45 years of experience in the industry. Our live chat service ensures more conversions, improved customer satisfaction, and adherence to HIPAA compliance. We provide a personalized approach, quick response times, lead capture capabilities, and a mobile app for convenient access, helping businesses achieve their goals and deliver exceptional customer service.

Benefits of Working With Us

There are all sorts of benefits that come from partnering with a telephone answering service. By customizing a plan, we can meet your specific needs. Simply put, we cater to your business and workflow, not the other way around. This allows you to keep running your business the way you want, confident that your phone calls are being handled.

Our telephone answering services are meant to be tailored to your business. Because of this, they don’t come in a one-size-fits-all model. And therefore, our answering service rates depend on the precise services you need.

Here is some of the basic information about our answering service costs, and some ways that we can benefit your business.

Included Features​

Answering Service Pricing

As you can see from our range of services, and replies to our frequently asked questions, we can benefit your business. However, it is worth noting that this is not a complete list of features. Different businesses have different needs. And we are here to address those specific needs.

No matter what type of business you operate, we can handle your answering service needs. We understand that you have your own way of doing things, and we want to support your workflow.

This means everything from business size to call volume plays a role in your virtual receptionist pricing. If you have an enterprise business, it makes sense that your answering service pricing will be higher than a small business. After all, the call volume is going to be higher.

Additionally, we recognize that each business has a unique client base. Fortunately, our virtual receptionists are trained to work with all types of businesses. And they know how to effectively communicate and address requests, regardless of what they might be.

And this specific catering means specific phone answering service costs. For instance, you might want to take advantage of an email relay feature. If this is the case, your call answering service cost might be different than only relying on 24/7 coverage.

On the other hand, you might not want to commit to a long-term contract. However, you still want to get a clear picture of what your answering service cost per month will be. This is reasonable and can be discussed based on your service.

Answering Service Pricing Comparison

Since we offer different options, it’s worth reaching out to find out what makes the most sense for you. Whether you are looking for general information, or what specifics on answering service per call pricing, reaching is your best bet.

In the meantime, below are some reviews from satisfied partners. They can help demonstrate further how we can benefit you.

Live Support
97.6 Customer Satisfaction

Hear from our happy customers.

For the most reliable live answering service, get started with Answering Service Care today.