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Medical Answering Service

Your partner in providing premium and secure patient care

21-Day Money-Back Guarantee

Medical Answering Service
Medical Answering Service

Secure, Reliable Medical Answering Service

Quality medical answering service providers are hard to find. And as a doctor or healthcare professional, chances are you have a busy, thriving practice with phones ringing off the hook at all hours. While it’s nice to provide exceptional care to so many people, it can be difficult to keep up with such a high volume of patients and phone calls—and it’s just not possible for your office to be open 24/7/365.

That’s where we come in.

At Answering Service Care, we provide on-call, after-hours answering services for medical offices and practices of all sizes. And when we say “on-call,” we mean it. . Our professional medical answering service operators are available on nights, weekends, and holidays—and they’re all trained to handle all your telephone answering-related needs from simple patient calls to full-blown medical emergencies. Our medical office virtual receptionists are intelligent, friendly, articulate, and prepared to fulfill your specific phone and message requirements.

As one of the top medical answering services in the field since 1974, we have over 45 years’ experience doing what we do best. Through 2018, our systems have operated at 99.998% efficiency. For a busy medical professional, there is nothing like having the peace of mind that comes from working with a reliable service provider that values secure and always-on technology. As a vendor, we take technology systems, processes, and uptime as seriously as we do the medical answering service experience that we provide.

Leading The Way In Medical Answering Services

As an industry leader for over four decades, we know that reliable telephone answering support plays a pivotal role in your ability to provide better care and improve patient outcomes. That’s why we do what we do. To help you better serve your community. Here’s a quick overview of what makes us one of the best 24-hour medical answering services you can find:

HIPAA Compliant

We’re fully compliant with HIPAA, giving you peace of mind with patient privacy.

Secure Messaging

Receive your messages securely and in compliance with HIPAA laws.

Appointment Scheduling

Never miss an appointment – or an opportunity for an appointment.

Interactive Voice Response (IVR)

We make sure you never miss a call and your patients don’t miss you…

Smiling Faces That Care

We don’t have to tell you how critically important it is to treat patients with dignity and respect. Our live medical answering service team members are alert, empathetic, and dedicated to giving your patients the attention they both expect and deserve. Every individual medical office virtual receptionist is trained, skilled, and experienced in the subtle art of patient communication.

Our answering service for physicians is reliable and always available. As one of the top medical answering services in the field since 1974, we have over 45 years’ experience doing what we do best. Through 2018, our systems have operated at 99.998% efficiency. For a busy medical professional, there is nothing like having the peace of mind that comes from working with a reliable service provider that values secure and always-on technology. As a vendor, we consider technology systems, process, and uptime as seriously as we do the telephone answering service experience that we provide.

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Mental Health Answering Service
Medical Answering Service

Answering Service For Telemedicine

The pandemic has transformed the way many businesses operate, and medical offices are no exception. Many of our medical clients have switched to telemedicine, supporting their patients virtually on a short-term or long-term basis. As we all adapt to a new normal, there’s no denying that telemedicine has a significant role to play in keeping up with routine needs and follow-ups—and it is becoming clear that telemedicine is here to stay. As a medical answering service, we are seeing telemedicine take hold in various sectors:

.. among other medical specialty areas.

When you are “seeing” patients by phone or video, the format of your appointments may be different. If your office staff is working remotely, or has had to self-quarantine due to COVID-19 exposure, don’t leave your phones to chance. Now more than ever, callers are eager to hear a human voice at the other end of the line. Whether they are calling with an urgent medical concern, or to find out the social distancing requirements at your office, a friendly and professional voice goes a long way. We are here to support your telehealth appointment scheduling, appointment reminders, and live phone answering needs

With both patients and practitioners adopting telehealth to some degree, we are pleased to provide a professional, HIPAA compliant telemedicine answering service to our clients in the medical field. 

What About HIPAA and Our Medical Answering Service?

As a fully compliant HIPAA “business associate,” we understand the importance of patient privacy and are committed to full compliance, so that we can best protect and serve you and your patients. Our answering service for doctors is dedicated to providing top customer service to all healthcare practices while also maintaining the privacy and patient security standards for each of your patients. Read more about HIPAA and our secure messaging medical answering service.

Answering Service
Medical Answering Service

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

Free Call Patching

We know that call patching is very useful for doctors. That is why we offer it for free.

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Industries We Serve

We Love Our Answering Service Clients!

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Why Answering Service Care?

At Answering Service Care, we offer HIPAA-compliant medical phone answering services that not only save time, money and other precious resources, but that also play a significant role in expanding your practice and providing your patients with the top service and personalized attention they deserve. Best of all, we spare you the worry of missing an urgent phone call or having it mishandled – we’ll always be here for you and your patients…and you can count on that! Contact us today at (800) 430-6511 to learn how we can help your practice do more.

21-Day Money-Back Guarantee

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