Top Answering Service For The Legal Profession

Answering Service Care is highly experienced in offering a live 24/7 answering service for attorneys, law firms, solo practices, and lawyers throughout the country. We work with lawyers and legal professionals who seek U.S.-based off-site virtual receptionists to perform 24/7 answering services including: taking phone calls, making appointments, passing on new client lead information, and answering general questions about the services.

Attorney Answering Service: Everything You Need to Know About Service During COVID-19

If your office is continuing to operate during the COVID-19 pandemic, you can streamline your operations by using our cost-effective virtual receptionist services. With social distancing measures in effect, it’s advantageous to use our remote service to field legal intake calls from potential clients and direct them accordingly. 

  • With an answering service, your firm will be available to clients at all hours. This can be highly beneficial even outside of a pandemic.
  • An answering service gives you and your staff time to focus on more important matters. The pandemic means that many things, from court proceedings to in-person meetings, take longer to plan and safely coordinate. An answering service lifts one of the day-to-day responsibilities off the shoulders of you and your staff.
  • An answering service provides backup support in case of absence or sickness. There are a lot of demands on our time in the pandemic: daycare, schools, and clubs that care for our children are closed or have special operating rules. Employees may be unable to fulfill their responsibilities, or may fall ill with the coronavirus. A remote answering service can pick up the baton and carry it with all the professionalism and efficiency you would expect of your firm’s employees.
  • An answering service can help prevent those in your company getting or spreading illness. Office staff who need to commute in so they can staff your phone line can be exposed to as many as hundreds of others depending on their means of transportation. With a remote answering service, there is more of an opportunity for office staff to work from home.
Answering Service for Attorneys
Answering Service for Attorneys

24/7 Legal Answering Service for Law Firms

Freeing you up to focus on the legal matters at hand. At Answering Service Care, our legal answering service team is prepared to take and route all of your incoming calls so that you can better focus on running your ever-growing legal practice. Our attorney clients think of our professional answering service operators as more than an outside service – for legal clients of all sizes particularly for smaller or solo practices, we become an extension of the law firm.

Our highly-trained legal receptionist team is part of an award-winning answering service that has been pleasing and supporting clients from all industries and professions for decades. Like you and your internal team, these answering service pros treat every caller with professionalism, courtesy, and empathy. Our team, powered by smiling faces that care, will ask the right questions and provide you all of the information necessary to turn a caller with questions into a client with a case.

Answering Service for Attorneys: Leading The Way In Legal Answering Services

We are committed to providing your law firm the tools it needs to create a powerful, user-friendly, and cost-efficient live virtual receptionist team that can move mountains.

Legal Answering Service

Our lawyer answering services include:

  • Answering incoming calls
  • 24/7 coverage, including after-hours, nights, weekends and holidays
  • Access to a team of professionally-trained answering service professionals
  • Live interaction on the phone with prospects and existing clients
  • Answering general questions about your firm and legal practice
  • Screening and transferring of calls based on your specific instructions
  • Routing messages quickly and efficiently, paying special attention to time-sensitive or emergency situations

Live Legal Answering Services for Attorneys from Answering Service Care

When you need a reliable legal answering service, Answering Service Care is the easy choice for professional, reliable services. With 24/7 call answering, we can help take the load off your busy office, and keep you in contact with clients after-hours and on weekends with confidential call answering and message relay. Your legal practice relies on accurate communication. Our legal answering services help you provide round-the-clock contact for your clients for better service, increased communication, and confidential call answering and messaging.

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  • Does your legal practice deal with time-sensitive communication and information?
  • Do your clients need round the clock access to your services?
  • Do you want to provide exceptional services to help give you an edge when it comes to your competitors?
  • Does your office have times when you are overwhelmed with calls?

If your goal is to provide private, professional, reliable services for your clients and prospects, you need a professional legal answering service that understands how you operate and what your callers need. Answering Service Care has provided professional call services to businesses since 1974. We have the experience and features you want at affordable rates. Don’t leave your clients frustrated with full answering machines, endless busy signals, or anger over automated systems. Get live telephone answering services for your law office with Answering Service Care.

There’s no need to hire extra part- or full-time office staff when you have a live answering service. Instead of hearing a busy signal or endless ringing, you can set your phone system to send call overflow to our call center, so your clients reach a live person each and every call. We can help you manage your busiest client intake days more efficiently without sacrificing customer service. Your clients will get the response and information they need and you will receive your messages discreetly and promptly. We can help you manage scheduling by setting up appointments for you using our web-based service. Everyone sees the same calendar in real time so there’s no double booking and no miscommunication. We are happy to answer more questions you have about our legal industry answering service.

Legal Answering Service

Your Legal Office Needs an Answering Service

No matter what type of law you practice, chances are you deal with important information and busy phones. Today’s clients expect 24/7 service and your practice can suffer if you’re not providing a live answering service. People respond much better to a live operator than an automated system or a recording. The New York Times wrote that millennials, the current largest generation in need of legal services, are extremely resistant to voicemail. Answering Service Care offers professional, experienced operators 24 hours a day, seven days a week, including holidays, weekends and after-hours. Answering Service Care is professional, reliable, and accurate – with every call. Call (800) 430-6511 to get started today!

What Our Legal Clients Are Saying:

I just wanted you to know that everything about signing up with your service has been made wonderful by Gine’a. She sent me a handwritten thank you note, and she called me to follow up a few weeks later. When I was busy, and asked for a call back in two weeks, SHE CALLED ME BACK. I’m floored, just utterly impressed, with the service standard of your company. I wish I started five years ago.

Melissa Miller

Just wanted to thank you for your services. You guys were awesome and I had a lot of praises from my customers.

Derrick C

A client said this about one of our operators: Jamil was professional and polite. Speaking with her today made my day and I look forward to speaking with her tomorrow for service. Great job Jamil!

Lance G.