A professional answering service like Answering Service Care makes all the difference in the level of your customer satisfaction and your operational efficiency. Your air conditioning repair service is based on rapid response, and your business depends on it. Whether you’re a solo operator, or you have repair technicians out in the field; communication between your business hub, the client, and the repair person is crucial to not only new customers but to customer referrals and repeat business.
Answering Service Care, a family-owned business since 1974, is a premier provider of U.S. – based phone answering services, offering 24/7 coverage every day of the year, for a fraction of the price of an in-house reception staff. Answering Service Care provides an extensive array of answering services from which to choose, that will suit your air conditioning repair business to the letter. Plus, you can continue to customize your phone answering services as your business expands and changes.
Some customers may be considering a new air conditioning unit, but most likely your customers are calling for repair services. Assuming the weather is hot and that’s why they’re running their cooling system, that call is going to be an emergency from the customer’s point of view. For every customer, their air conditioning repair emergency is the only one. From your point of view, although you may have many emergency repair requests, each one is of equal importance.
Answering Service Care telephone answering service gives each of your customer’s calls the individual attention that assures them their repair emergency is of utmost importance to you.
Is their unit cooling one room but not others? Is their unit making loud noises? Is their unit leaking refrigerant? Do the coils need cleaning or the filter need replacing?