Here, we will explain three ways that an answering service can help you focus on what’s important and grow your business:
An answering service frees up your nights and weekends
After a long, exhausting day of work, you likely just want to go home and relax with your family. This is a great way to recharge for the following day, but it’s not so easy to do so if your phone continues to ring.
Consumers have come to expect businesses to be available 24/7, and with an answering service you can be. Partnering with an answering service ensures that your customers receive great service whenever they call, and that you have free time to clear your head and get some much-needed rest. Taking time to yourself will help you be more productive during business hours, which is a huge benefit in the long run.
No more wasted time dealing with unwanted robocalls
When you’re in the middle of focusing on an important task, nothing is more infuriating than a meaningless distraction. Telemarketers make 148 million junk calls a day, and it is estimated that as many as half of all cell phone calls could be spam. When it’s not telemarketers, it’s wrong numbers, political campaign robocalls, appointment confirmations, or people that you otherwise don’t wish to speak with.
Partnering with a telephone answering service allows you to bypass screening your own incoming calls. Your virtual receptionist will handle this for you, forwarding only the important calls to you. This will allow you to focus more on your work, without being constantly distracted by unimportant calls.
Current and potential customers won’t slip through the cracks
As someone who is working so hard to grow your business, you likely feel anxiety and guilt when you look at your phone and see the missed calls lined up. These are missed business opportunities, after all.
We understand that it’s impossible to meet with clients, create marketing strategies, manage employees, and be on the phone selling all at the same time. An answering service ensures that more calls get picked up, preventing your current and potential customers from slipping through the cracks. It will also provide you with more peace of mind, allowing you to better focus on your tasks without the anxiety of watching callers get sent to voicemail.