Private: Blog

Why Funeral Homes Need Live Answering Services More Than Ever

With the pandemic, the funeral process and experience has significantly changed for everyone involved. Funeral directors are busier than ever and struggling to keep up with an increased call volume. The process of planning a funeral for a loved one during a pandemic is also vastly different, and more upsetting. To free their hands [...]

Why Funeral Homes Need Live Answering Services More Than Ever

Get Through Tax Season with an Answering Service for Accountants

As soon as the holiday's end, CPAs and accountants across the United States begin bracing for the busy tax season. January to April is typically the most demanding stretch of an accountant's year. The 60-hour, six-day workweeks can be challenging, but fortunately, there are tools to help accountants manage and even thrive. Save time [...]

Get Through Tax Season with an Answering Service for Accountants

4 Things You Probably Didn’t Know an Answering Service Can Do

Answering services have been around for decades to help businesses increase productivity and provide better customer service. In addition to offering appointment scheduling, bilingual operators, and 24/7 call answering support, the best answering services can help with tasks you may not have considered. Here are four things you probably didn’t know an answering service [...]

4 Things You Probably Didn’t Know an Answering Service Can Do

The Herman and Dorothy Shooster Nature Preserve is Now Open

The team at Answering Service Care is thrilled to announce that the Herman and Dorothy Shooster Nature Preserve is now open to the public. Named for our company’s founders, the preserve is an important part of Broward County’s environmental and cultural heritage. Located just behind the Answering Service Care headquarters in Margate, Florida, the [...]

The Herman and Dorothy Shooster Nature Preserve is Now Open

5 Ways to Improve Customer Communication in 2021

In today’s digital age, there is no shortage of ways for consumers to communicate with businesses. With more choices than ever, some people may still prefer the telephone. However, an increasing number now prefer text messages, email, and web chat. Allowing customers to communicate with your business on their own terms is a simple [...]

5 Ways to Improve Customer Communication in 2021

4 Benefits of a Property Management Answering Service in a Pandemic

Due to the COVID-19 pandemic, many people have been feeling increased levels of anxiety. They're worried about everything from their health to their finances, and some are struggling to make rent payments. The pandemic has also changed the way businesses operate. Property managers and landlords are dealing with rent strikes, staffing decreases, and finding [...]

4 Benefits of a Property Management Answering Service in a Pandemic

How Can an Answering Service Help a Claims Adjuster?

Insurance claims adjusters spend a significant amount of time communicating with others via phone, email, and text message. When investigating, evaluating, and settling insurance claims, adjusters must contact claimants’ doctors and employers, witnesses, and sometimes legal counsel to get the job done. They also receive calls at all hours from stressed policyholders who have [...]

How Can an Answering Service Help a Claims Adjuster?

What Are the Benefits of an Answering Service for Insurance Companies?

Those who work at an insurance agency are no stranger to the sound of a constantly ringing phone. Consumers are always shopping around for better rates, and there are many reasons for policy holders to need to change their coverage. The world of insurance is one that not many people understand, and they will call [...]

What Are the Benefits of an Answering Service for Insurance Companies?

How a Virtual Receptionist Differs from an Automated Phone Service

When you work with a typical call answering service, you have two main options: an automated phone system or a virtual receptionist. Below we will discuss the similarities and differences between the two and help you decide which is a better fit for your business. What is an automated phone service? An [...]

How a Virtual Receptionist Differs from an Automated Phone Service

Virtual Receptionist Services vs. Automated Answering Services

An answering service is a company that manages phone calls on behalf of another business. Although the definition is simple enough, there are different types of answering services. Virtual receptionist services are not the same as automated answering services, and one is likely a better fit for your business than the other. With that [...]

Virtual Receptionist Services vs. Automated Answering Services