The ASC Blog

Your Resource For All Things Answering Service

4 Things You Didn’t Know an Answering Service Can Help With

Don’t let the name fool you- an answering service can help your business with much more than just answering your phone calls 24/7. In fact, a good answering service can help with things that you may not have considered, from managing your book of appointments, to sending follow up emails after each call, to [...]

4 Things You Didn’t Know an Answering Service Can Help With

When Do Businesses Commonly Use Answering Services?

When you’re looking for an answering service company to handle your customer calls and schedule appointments, there’s a lot to consider. One of the first things to determine is how much assistance you need, and when it is needed. Do you need a full-time call answering service? While some businesses hire a call answering [...]

When Do Businesses Commonly Use Answering Services?

How to Protect Your Business This Hurricane Season with an Answering Service

In the Atlantic, hurricane season begins on June 1 and lasts until November 30. Businesses located on the Gulf and Atlantic coasts are vulnerable to hurricanes for half of the year, and without proper preparation, they can be devastated if one strikes. Many businesses are not prepared to respond to a natural disaster like [...]

How to Protect Your Business This Hurricane Season with an Answering Service

3 Reasons Your Real Estate Business Needs an Answering Service Now

3 Reasons Your Real Estate Business Needs an Answering Service Now In the highly competitive real estate industry, allowing your clients and prospects to speak to a live person every time they call is just what you need to set your brokerage apart. When a prospective home buyer or seller calls a realtor, they [...]

3 Reasons Your Real Estate Business Needs an Answering Service Now

The Value of an Answering Service

If you are looking for an answering service company to handle your customer calls, schedule appointments and help with other tasks, you may be wondering how it can add value to your business. When considering the big picture, a good answering service can provide tremendous value to businesses in a variety of industries, providing overall [...]

The Value of an Answering Service

3 Ways You Know It’s Time For A Small Business Call An Answering Service

Your business is going pretty well, all things considered. Sure, you’re getting stretched kind of thin, but that’s not unusual for a small business owner. After all, it’s not easy to know exactly the right time to hire more helpers or invest more money in inventory or tools. At some point, though, an answering [...]

3 Ways You Know It’s Time For A Small Business Call An Answering Service

4 Reasons Real Estate Agents Need A Live Answering Service Right Now

Real estate agents like you are so busy sometimes that it’s hard to even have a conversation without the phone ringing off the hook. Hiring an assistant would be great, but your ad bill is eating up most of your extra money right now. What’s a busy real estate professional to do? Why Not [...]

4 Reasons Real Estate Agents Need A Live Answering Service Right Now

3 Calming Ideas To Deal With Irate Callers

No matter what you do in this life, there’s likely to be someone who is incredibly unhappy about it. This is one of those hard and fast rules, and that goes double for customer service representatives. Anyone who deals with callers regularly will eventually come across someone who is absolutely seeing red because of [...]

3 Calming Ideas To Deal With Irate Callers

4 Must-Haves When Looking For A Funeral Answering Solution

There are few industries that are as intimate as the funeral profession. When someone calls you, they’re actively contemplating their own or a loved one’s mortality. It’s a lot of responsibility for you and your staff, to be sure. There reaches a point, though, when you simply can’t handle all of the callers that [...]

4 Must-Haves When Looking For A Funeral Answering Solution

4 Phone Best Practices For Your Dental Practice

Even thinking about the dentist can evoke thoughts of high-pitched drills and metal instruments in the minds of your patients. It’s not that they don’t want to have a healthy mouth, it’s just that the whole process is kind of terrifying and makes them feel very vulnerable. This is why it’s so important to [...]

4 Phone Best Practices For Your Dental Practice