Are you a business owner contemplating the synergy of answering services and VoIP? Answering Service Care is a white-glove telephone answering service provider that has been working with VoIP for many years.
What can VoIP do for your business when integrated with your existing answering service, or when you move to a more technologically advanced service than your current setup? We handle some of the more common questions often asked by people seeking medical answering services, contractor answering services, legal answering services, and others.
VoIP calling, or Voiceover Internet Protocol, eschews old-fashioned phone lines or unreliable cell networks for making live calls. Instead, it uses the internet. This allows businesses to do tasks such as call and text from anywhere with a Wi-Fi connection. A VoIP phone answering service, especially when managed by a company such as Answering Service Care that has decades of experience providing call answering services for small businesses and larger enterprises alike, can provide highly valuable and versatile support at a bargain cost.
There are many ways that VoIP can contribute to your business’ smooth running.
There are plenty of choices when it comes to finding a VoIP service for your small business. While we don’t endorse any particular provider— and will easily integrate with any— clients often ask us to help them find the best VoIP for their business. To that end, we have compiled a list of top-rated options for your consideration.
A VoIP system will convert your analog voice signals into digital signals that are transmitted in real-time over your high-speed internet connection. In practice, it is not incredibly alien to previous setups: you can still use a desk phone in concert with a SIP (session initiation protocol) server. You can program the VoIP system to forward calls to the answering service, which will abide by the business rules you set up. For cellphone users, the same service is accessible through a VoIP app. In offices where connecting every phone via Ethernet cables is impractical, Wi-Fi options are viable thanks to advances in Wi-Fi speed.
Many top answering service companies, such as Answering Service Care, offer virtual receptionist services in parallel to their live answering service. This broadens the range of services that can be offered. Services include video call support, to improve customer experiences via better personal engagement, greater integration with universal communication tools in a variety of formats, and even automated call distribution, for larger enterprises that field a significant volume of client or customer calls.