People like doing business with people they know, like and trust. When you choose Answering Service Care as your outsourced answering services and virtual receptionist partner, this is exactly what you are getting: an experienced, happy team.
When you do business with any company, you want to know that the representatives you and your clients/callers deal with on a regular basis understand your needs and have the knowledge and experience to meet them. Those are just some of the reasons why staff retention in any industry, and especially in answering services, is so very important.
At Answering Service Care, we pride ourselves on having the highest Staff Retention rate in our industry. Our live telephone operators have the knowledge and good judgment that come with experience and a high level of training. There is a direct correlation between experience and quality of service, so it’s no surprise that our service level is also unparalleled.
Beyond all of those great reasons, perhaps it is our Answering Service Care team members themselves who best explain their employment situation when they tell us that this environment is like no other workplace they have experienced. Our family-style- yet-highly-professional workplace fosters knowledgeable, responsive, and confident telephone agents who are trained and retrained to ensure they can handle any scenario.
We make sure that our employees can think quickly and with good judgment. You can be assured that your calls will be answered promptly and that we get your message right the first time, every time. After all, we are here to serve you and your callers above all else.