Top Staff Retention In Answering Services Industry
People like doing business with people they know, like and trust. When you choose Answering Service Care as your outsourced answering services and virtual receptionist partner, this is exactly what you are getting: A team that knows what it is doing, that is happy and that is experienced.
The Best Staff Retention in the Answering Service Industry
When you do business with any company, you want to know that the representatives you and your clients/callers deal with on a regular basis understand your needs and have the knowledge and experience to meet them. Those are just some of the reasons why staff retention in any industry, and especially in answering services, is so very important.
At Answering Service Care, we pride ourselves on having the highest Staff Retention rate in our industry. Our live telephone operators have the knowledge and good judgment that come with experience, a high level of training and consistent exposure to similar issues, problems and solutions. There is a direct correlation between experience and quality of service, so it’s no surprise that our service level is also unparalleled.
Some of the reasons for our Answering Services industry-leading Staff Retention rate include:
- Top-tier pay and benefits
- Incentives and rewards based on merit
- Thorough and accurate job descriptions
- Regular appraisals based on clearly defined expectations
- Open channels of internal communication
- Ongoing training and professional development
- Warm, friendly, family-like working environment
- Clear, straightforward employment policies
- Companywide retention plan
Answering Service Staffers Who Love Their Jobs
Beyond all of those great reasons, perhaps it is our Answering Service Care team members themselves who best explain their employment situation when they tell us that this environment is like no other workplace they have experienced, answering services or otherwise. Our family-style- yet-highly-professional workplace fosters knowledgeable, responsive, confident telephone agents who are uniformly trained and retrained to ensure they can handle any scenario.
We make sure that our employees are bright and well-trained so they can think quickly and with good judgment. You can be assured that your calls will be answered promptly and that we get your message right the first time, every time. After all, we are here to serve you and your callers above all else.
We Love Our Happy Clients!
Very nice answering service. The people are very professional and precise. I definitely recommend.
Answering Service Care…..why did we not sign up sooner? We have now been with them for a few weeks and knowing that our patients are being taken care of (when we are not there to answer the phones)….just like we take care of them…is so nice. I had a brand new emergency patient’s daughter remark about our answering service….how they even remembered the next day about the pain her Mom had been in…and how is she feeling! I love these people…if they were near where we are…I’d bake them cookies and take them into them!
We used Answering Service Care to handle incoming calls both during business hours and after business hours for our small cleaning service. This company was very professional and offered competitive rates for the services they were providing. If you are looking for an answering service for your business, I would highly recommend considering Answering Service Care to service your needs.
Great answering service. I 100% recommend them. A long time client called in and recognized how enthusiastic and professional we were on the phone since hiring answering service care.
We want to hear from you!
Since our founding all the way back in 1974, our family-owned and -operated company has earned trust and customer loyalty by sticking with a simple, dual philosophy: stay current with the latest technology, but never lose the old-fashioned touch – the human touch. Ready to get set up with Answering Service Care today? Still have questions? Want to discuss the best service options for you? Call us today at (800) 430-6511 and we will get you help and guidance for whatever you need. We look forward to serving you and your callers!