After-Hours Answering Services Give You Time Off
No matter what the nature of your business or practice, chances are that some of your clients, customers and callers are reaching out to you 24/7.
They expect their calls to be attended to at all hours, and if they do not feel paid attention to, they may take their business elsewhere.
When you work with an after-hours answering service, you are able to serve your callers around-the-clock without you having to physically work the phones at all hours of the night, weekend or holidays.
When you are a 24/7 operation, you are able to deliver the kind of “always-open” service that your callers – and all of today’s consumers and patients – have come to expect. Extending your business hours without the support of an answering services team will likely stretch you and your team thin, cost more money, decrease efficiencies and, ultimately, not even adequately even serve your callers.
Benefits Of An After-Hours Answering Service
When your phones are open for business day and night, weekend and holiday:
- You won’t miss another call or chance for new or expanded business
- Your callers will always be greeted with a live, friendly and professional person on the other end
- You and your team will be able to leave the office and go home with true peace of mind knowing that you’re covered
- You will be able to better focus on sales, business development and other key areas of running and growing your business
- You’ll save money and other key resources
- And so much more!
We Love Our Happy Clients!
You are so wonderful to us. Just keep being there and no matter who’s on call, with you in the gap we can get through everything. We love you guys and so deeply appreciate your professionalism and warm hearts. Thank you!
I just wanted to say what an absolute pleasure it is to be a customer of AnsweringServiceCare. The company I work at is a customer of yours, and your service has been nothing less than exceptional. First off, it is incredibly refreshing to speak to a representative and not an automated voice when I need assistance. I cannot emphasize this point enough! It is so rare to call a company and have that luxury of speaking to a representative and not an automated answering prompt. And, not only am I able to speak with a representative right off the bat, but I have never been on hold for more than a few minutes. Each representative I have spoken with is not only helpful, but they appear to genuinely care and want to solve any problem and/or answer any question. No question or task is beneath them and I think that is the quintessential customer service. Their friendly and positive attitudes are an absolute pleasure to work with. The customer service at AnsweringServiceCare truly stands out in my mind as one of the best. Thank you so much for all that you do – I never dread placing a phone call to you guys!
I just wanted you to know that everything about signing up with your service has been made wonderful by Gine’a. She sent me a handwritten thank you note, and she called me to follow up a few weeks later. When I was busy, and asked for a call back in two weeks, SHE CALLED ME BACK.
I’m floored, just utterly impressed, with the service standard of your company. I wish I started five years ago.
We Want To Hear From You!
At the forefront of the answering services business since 1974, we are a fully U.S.-based award-winning answering service. We’re here to provide you and your callers with the best after-hours answering service in the industry. To discuss your 24/7 needs, contact us.