The virtual receptionists who answer the phone on behalf of your business are competent U.S.-based individuals who receive specialized training about your company and industry, as well as your services or products. Additionally, they are trained on how to handle all types of callers and provide each of them with exceptional customer service.
If your business has more specialized needs and requires HIPAA-compliant live agents, bilingual virtual receptionists, or those who can text and email clients, we can also help with that! Answering Service Care is proud to work with virtual receptionists who are up-to-date on the most current HIPAA guidelines, as well as those who can service your Spanish-speaking customers in their native language. We are also proud to offer our Care2Text feature, which allows our clients to advertise a phone number that their clients can use to correspond with them via text message.