Show Your Clients You Care With 24/7 Phone Answering
Nothing shows you care about your clients as much as having a real, live person available to speak to even when you aren’t in the office. Let your company be known as one of the most accessible and compassionate in Washington state by taking advantage of a 24/7 phone answering service.
Washington Answering Services Feel Local
With our ability to offer your business a locally-based, Washington State phone number your clients will feel as though the person they’re speaking to is nearby, an important aspect of dealing with clients who need reassurance. Whether you’re based in Seattle, Spokane or Yakima, our ability to offer you a local number puts you head and shoulders above your competitors and their cold, impersonal 800 number for after-hours calls.
Because our representatives are all based (100%) in the U.S., we understand how your customers feel about having to speak to an answering service because they narrowly missed your closing bell. We also have Spanish-speaking live phone agents, giving your bilingual callers the same level of attention that your English-speaking ones will receive.
No Long-Term Contract
Our service speaks for itself: We will never obligate you to purchase services or tools you don’t need, and that’s a promise!
Hands-on Client Portal
Access your account 24/7 and in real-time, making changes, accessing information and sharing updates whenever needed.
Our highly trained professional live operator team is strategically located throughout the U.S.—and only the U.S.
WOW Your Callers
We will represent you with the highest levels of professionalism, patience, service and efficiency…guaranteed!
Washington Customer Service Representatives That Care
Your clients need to know you care, having an after-hours live representative taking their calls does just that. No matter if you run a business where clients need a friendly ear, such as a religious organization, medical practice, funeral service, school or veterinarian’s office or a less personal endeavor like security or janitorial, our representatives greet every client that calls with an empathetic, friendly voice.
You’ll never have to worry that your clients were given anything less than the gold standard treatment. We’re always here to help and, if there’s a real emergency, we’re ready to get your caller to your designated emergency contact without delay.
Additional Benefits of Washington After Hours Phone Answering Service
If you’ve been wondering whether a live phone answering service is the way to go for your after-hours call needs, the answer is absolutely yes. In addition to caring, familiar voices, our after hours live representative answering services offer the following benefits:
- Routing Calls and Relaying Messages: Never miss an urgent matter again. Our virtual receptionists will send those urgent callers and messages straight to a phone number that you designate or find your with our Follow Me service.
- Answer Frequently Asked Questions: Our operators act like a part of your team because your success is our success. Armed with the answers to your most frequently answered questions, we can do even more for you.
- Appointment Setting: Setting appointments is a vital component of your business model, but it’s also a time-consuming process. Let us lighten the load with our dedicated appointment setting queue.
Fully customizable, no long-term contracts, same-day setup, what more is there to say?
If you want to get started right away, but aren’t sure an answering service is for you, we invite you to give us a try.
For the most reliable, professional and compassionate live answering service around, email or call – (800) 430.6511- Answering Service Care today.
We Love Our Happy Clients!
From our client Eileen about agent Morgan: Last night she answered a call in which one of the security guards sounded funny and she was concerned enough to escalate the call to the manager, Chris…. It turns out everything was ok, the guard just had a really bad connection, however, she went above and beyond and we really appreciated it! Thanks Morgan!
I’d like to take this opportunity to thank your entire team for providing us with great service over the past few months.
We used to have several issues getting messages from you sent to the correct person in the company. However, I can’t think of a time in the past 4-5 months where we have had any issues at all.
I really appreciate that you’ve increased the level of service you provide over the past several months. We are a happy customer and hope to be with you for the Long-Term.