Small business leaders often wear many hats, but it’s simply not possible to be everywhere at once. To have support when they’re busy or unavailable, many turn to part-time answering services. Below we will answer and discuss the following questions to give you an idea of how a part-time answering service could benefit your small business.
As the name suggests, a part-time answering service is one that steps in to handle your business’ incoming phone calls during the times that coverage is needed. Also referred to as after-hours answering services, seasonal answering services, or holiday answering services, the days and times where coverage is provided is completely up to you.
Here at Answering Service Care, our friendly live agents are ready to support your business 24/7/365, so just tell us when you need us! It’s easy to increase coverage during your busy periods and cut back whenever things slow down.
Here are some of the tasks that our professional live agents can perform to support your growing business:
Businesses of all sizes and industries work with part-time answering services, and they use them in a variety of ways. For example, some small businesses are extremely seasonal, and they only use an answering service during their busy periods. This could include accountants during tax season, HVAC and landscaping businesses during the summer, or ski resorts during the winter.
Other businesses choose to work with part-time answering services because they experience a high call volume at night, or on weekends. Businesses that take advantage of our after-hours answering services include (but are not limited to) medical offices, real estate businesses, service contractors, and insurance professionals.
While some businesses only serve customers in their local community, others may have a client roster of people living across the U.S. Partnering with an answering service allows you and your in-house employees to enjoy your time off while still being able to serve customers in all six U.S. time zones.
Lastly, some businesses use part-time answering services to have more support during the workday—without having to pay the cost of an in-house employee. Imagine how much more work you could get done without having to constantly stop and answer the phone!
When you work with a part-time answering service, here are some of the benefits you can enjoy: