In these uncertain times, we wanted to join the movement to thank all the people who are working tirelessly and making sacrifices to support the COVID-19 fight. From the medical professionals and first responders who are saving lives, to the farmers, truck drivers and grocery store employees who are keeping us healthy, to the writers, journalists and content creators who are keeping us informed, and the many others in between, thank you from the bottom of our hearts!
We encourage you to join us in thanking the essential workers who are risking their lives to keep us happy, healthy, and safe. Donate to charities supporting the cause if you can, or simply remember to say “thank you” the next time you see a delivery driver, cashier, doctor, nurse, police officer, firefighter, truck driver, or any other helper.
We also want to show our appreciation for our amazing team here at Answering Service Care, who has been going above and beyond to maintain quality and service levels. Millions of small businesses around the country have had no choice but to temporarily close their doors, and many of them were not prepared for a situation like this. They were not set up to serve their customers in an efficient way while working from home, so they turned to us.
The Answering Service Care team has been covering businesses whose offices were forced to close, and helping them to stay in contact with their customers. Our virtual receptionists are supporting businesses by managing their phones, offering live scheduling, call transfers, answering general questions, and assisting customers in other ways. The coronavirus crisis brought a plethora of sudden changes, but our incredible team members have jumped right in, put on multiple hats, and kept things running smoothly. From our live agents working extra hours (including late at night and on weekends and holidays), to our marketing team performing quality assurance checks, to our project managers assessing computer capabilities for remote work, to our executives having to make sacrifices to keep the business afloat and maintaining jobs, everyone is doing their part to make sure that our clients are receiving the same quality service that we have offered for over 45 years.
Since 1974, we have served businesses of all sizes and their callers with answering services that are friendly, professional, and efficient. Over the years we’ve helped our customers get through a variety of disasters, and this experience has effectively prepared us for the coronavirus crisis.
If your small business is affected by coronavirus, and your operations are compromised, the team at Answering Service Care is here to help you get through this crisis. We are keeping our staff safe by taking all recommended precautions, such as having a majority of our employees work from home. Those who continue to work in our offices are practicing social distancing and following the hygiene guidelines set forth by the CDC. We are in this together, and we will get through this together. Our team is here for you.