answering services

Answering Service Scripts: What You Need To Know

No matter what kind of business you run or what your size, you need to have a phone-answering strategy that is friendly, professional, helpful and efficient – all at once. Some answering services (such as ours) will work closely with clients to develop and customize a phone answering script that does all of the above, [...]

Answering Service Scripts: What You Need To Know

Q&A With….Patricia Vanderbilt

This month we sat down with Patricia Vanderbilt, a remote Customer Service Representative based in Pennsylvania.  How long have you been a remote Customer Service Representative with Answering Service Care? I started with the company in November, 2011 as a part-timer and went full-time this year. As a live phone agent, I take phone calls [...]

Q&A With….Patricia Vanderbilt