This blog post is part two in a two-part series. You can read part one here.
We already discussed four ways of improving your market share and growing your business with the help of an answering service in our last post, but we had a lot of ideas left over when it was done.
If you’re still wondering what a business phone service can do for you, here are several more ways some professional help can increase your business’s reach:
Allowing you to delegate work so you can focus on improving business. A constantly ringing phone is an amazing sound, but it’s also an incredible distraction. When the phone rings non-stop, it could actually hurt your expansion efforts by keeping you tied up instead of allowing you the freedom to develop new markets, network with potential business partners or expand your product offerings. Letting a small business answering service take those calls gives you the chance to continue uninterrupted and return calls at your convenience while still giving your customers a human touch.
Saving you money on labor. You may not be ready or willing to pay a full-time receptionist, especially if your phone calls are spread widely across the day. Instead of hiring an employee and paying benefits and additional overhead, you can simply contract with a virtual receptionist for the times that you’ll need help. This works out a lot better for many businesses than a full-time employee, especially if the business is growing, but still on a budget.
Projecting a professional air. Even if you’re not the Fortune 500 company you’d like to be, you can project the same level of professionalism with the help of a telephone answering service. By having a well-spoken, fully trained team of inbound call experts answering your phone, your customers are provided with consistently high quality care and prompt, clear answers to their questions.
There are plenty of ways that an answering service can help you expand your business this year, from simply answering the phone when you can’t be reached to taking product orders for your ever-expanding catalog of products.
Make 2015 a huge year for your business by hiring the virtual answering service help you need.