When it comes to patient privacy, there are many issues to consider, with HIPAA Compliance at the top of the list. At Answering Service care, we have both you and your patients protected at every stage of the information-exchanging process.
You’ve heard of HIPAA. One of the main aims of HIPAA, or the Health Insurance Portability and Accountability Act of 1996, is to protect the confidentiality and security of healthcare information. As your medical answering service, we are considered a HIPAA “business associate,” meaning that we are required by law to take these laws and regulations as seriously as you do (in other words, we must be HIPAA compliant, too). When it comes to exchanging, transmitting and storing secure patient-related information, we take our HIPAA compliance responsibilities and obligations very seriously.
As a client of Answering Service Care, you will experience first-hand just how critically important HIPAA compliant secure messaging is to those in the medical and healthcare fields – and their patients.
We’ve been busy…making sure you and your patients are covered. Over the past few years, we have worked diligently to develop and implement a proprietary secure messaging application (“app”) that is encrypted, streamlined and friendly to both mobile and desktop devices.
As strong as our commitment to full compliance is, so too is our desire to keep things efficient and simple for everyone involved. It shouldn’t be difficult to retrieve your messages or navigate through various tools and devices. Here’s how our secure – and simple – healthcare secure messaging process works:
For an sample contract showing how we help to ensure that your information is kept secure and how we maintain HIPAA compliance for our work for you, see a general version of our business associate contract here: