Greet your callers professionally, personally and memorably.
When it comes to people calling your business or practice, impressions mean a lot. And as the saying goes, you only get one chance at a first impression. That’s just one reason why so many of our clients add the Personalized Greeting option to their answering services.
Build better relationships with personalized greetings
When clients and customers call to do business, nothing says you care about them on a human level like a personalized greeting that is both professional and warm.
At Answering Service Care, we specialize in “wow”-ing your callers. As longtime leaders in the answering services world (we have been around since all the way back in 1974!), we know what it takes to treat your patients, customers and prospects with the perfect balance of respect, professionalism and compassion. All of our answering service options are fully customized to meet your needs, the way you do business and your budget.
What is a Personalized Greeting?
Nothing beats the power of a personalized greeting, and we are pleased to offer clients several options. Our recommended choice gives you a personalized greeting in your company name, thanking the caller for calling. This greeting can be recorded by a member of your team or by a member of ours – whichever you prefer. Following this personalized greeting, a live operator comes on the line with a further greeting and unique scripted message in your own words, per your instructions.
Some of the benefits of this kind of personalized greeting include:
- Your phone calls are answered on the first ring every time.
- Your company name and unique message are spoken clearly and precisely every time.
- You immediately create a professional, memorable and customized connected between your callers and your company.
We also offer an option that switches over your calls to a recorded personalized greeting after the phone rings three times. Either way, our live telephone operators answer your calls immediately or shortly after the personalized greeting. The phone agent provides his or her name, and addresses your caller by his or her name. Every message is read back to ensure complete accuracy.
Whatever your requirements, our team will work closely with you to fully understand the big picture. Agents are trained, with your participation or guidance, to handle your calls as a seamless extension of your company. We will develop detailed program specifications, customized scripting and activity reports. We will also work with you and your team to develop specific performance indicators for staffing and monitoring of phone agents to ensure consistent compliance with your instructions.
Answering Services that are customized, cost-effective, streamlined
Answering Service Care is a family-owned and –operated company that puts trust, loyalty and satisfaction at the top of our list of what matters. No matter what profession or business you’re in, we are here to help you perfect and powerfully deliver your Personalized Greeting and unique company message.
The way your callers, customers and patients are greeted on the phone can make all of the difference for your business or practice. We’d like to talk more about how to create and integrate personalized greetings. Contact us via email or phone (800.430.6511) at your convenience. We look forward to getting connected soon!