It’s been said that every phone call represents an opportunity, whether for new business, serving an existing client or patient, or perhaps providing additional services to your current customers.
But when you miss the call? You could be losing, upsetting, or letting down any number of people who need your help and support. Oftentimes, these missed calls could send callers right to your competition. Sure, it’s great to be busy, but being too busy to manage the phones could mean the difference between a customer for life or the end of that relationship.