Live Phone Answering Service

We Are An Industry-Leading Answering Service Provider

It’s been said that every phone call represents an opportunity, whether for new business, serving an existing client or patient, or perhaps providing additional services to your current customers.

But when you miss the call? You could be losing, upsetting or letting down any number of people who need your help and support. Oftentimes, these missed calls could send callers right to your competition. Sure, it’s great to be busy, but being too busy to manage the phones could mean the difference between a customer for life or the end of that relationship.

Handle Peak Overflow With Your Answering Service

Assuming you don’t want to (or simply can’t) increase your staff temporarily (or even permanently) for these peak overflow times, you may want to consider using a professional answering service for this very reason. Entrusting your overflow phone traffic to a company like Answering Service Care can free up your staff to do what it does best and, at the same time, serve your callers seamlessly, efficiently and professionally.

Our highly trained answering service operators can provide a number of services, including:

  • Responding to sales calls
  • Assisting your customers
  • Monitoring complaints
  • Receiving and relaying messages
  • Transferring calls
  • Providing basic information such as pricing, hours and location
Handle Peak Overflow With Your Answering Service

We Love Our Happy Clients!

You are so wonderful to us. Just keep being there and no matter who’s on call, with you in the gap we can get through everything. We love you guys and so deeply appreciate your professionalism and warm hearts. Thank you!

Melody Gibson, National Center for Missing & Exploited Children and the National Runaway Switchboard

I just wanted to say what an absolute pleasure it is to be a customer of AnsweringServiceCare. The company I work at is a customer of yours, and your service has been nothing less than exceptional. First off, it is incredibly refreshing to speak to a representative and not an automated voice when I need assistance. I cannot emphasize this point enough! It is so rare to call a company and have that luxury of speaking to a representative and not an automated answering prompt. And, not only am I able to speak with a representative right off the bat, but I have never been on hold for more than a few minutes. Each representative I have spoken with is not only helpful, but they appear to genuinely care and want to solve any problem and/or answer any question. No question or task is beneath them and I think that is the quintessential customer service. Their friendly and positive attitudes are an absolute pleasure to work with. The customer service at AnsweringServiceCare truly stands out in my mind as one of the best. Thank you so much for all that you do – I never dread placing a phone call to you guys!

Kate Connolly, Technology Company

I just wanted you to know that everything about signing up with your service has been made wonderful by Gine’a. She sent me a handwritten thank you note, and she called me to follow up a few weeks later. When I was busy, and asked for a call back in two weeks, SHE CALLED ME BACK.

I’m floored, just utterly impressed, with the service standard of your company. I wish I started five years ago.

Melissa Miller

Give Our Virtual Receptionists A Try!

We can make your customer service dreams a customer service reality with a virtual receptionist from Answering Service Care. Contact us today via email or telephone at (800) 430-6511 to learn how we can help your business do more with less.