Whether you are a doctor, a plumber, a water park owner or any other business or practice with ringing phones, chances are your callers have expectations for how they will be treated and what they will receive when they call you.
And despite all of the many technologies that are available and abundant in our world, the truth is that many people still prefer – and even expect – a human voice to greet them on the other end of that phone line.
Perhaps it goes without saying that a live operator is a human being who can sympathize, ask questions, share information and relay messages. What’s more, all of our Answering Service Care phone agents are U.S.-based, highly trained and among the most professional in the business.
Isn’t it good to know, when your callers have an urgent problem or emergency, that there’s a real person on the other end of the phone? Best of all, that person is an answering service professional who’s available 24/7.
It’s also important to remember that no business, firm or practice is too small for a Live Operator answering service option. In fact, a small business that doesn’t have the personnel or budget to manage phone traffic 24/7 is often one of the best candidates for such a service.