Record calls easily and seamlessly
No matter what your business or industry, chances are that a great deal of details and information is being exchanged in every single telephone conversation between your callers and your answering service. When it comes to the call recording service option we offer clients, we – and they – have found that there is no more simple, efficient and affordable way to record phone conversations with your callers.
It’s so easy! With Instant Replay, Answering Service Care’s proprietary call recording tool, you can record, store and access calls via an online portal for 30 days. For a medical or legal practice, financial services institution or any other service business that needs or could benefit from accurate message retrieval, Call Recording is an indispensable choice. We’ve been told by many clients “this is an investment we can’t afford to miss.”
Why Call Recording is so powerful.
Call recording can be used in many ways. For instance, you can find out what kinds of calls you’re getting and what the common questions or issues from both existing and potential clients/customers/patients might be. You also can monitor your own staff for quality control and training purposes. And, of course, you can monitor our staff to make sure we’re providing the quality service we have a long, proud history of delivering. Companies that do so say it’s been a great way to improve their own service while also holding us accountable. And we welcome that accountability!
Are there privacy issues with Call Recording? You don’t need to be concerned about legal or privacy issues with Answering Service Care’s Call Recording option. Before any recording begins, our agents informs all parties that the conversation may or will be recorded. Call monitoring is not done in real-time, and is accessed and played back later through Instant Replay. With Call Recording, you can maintain a high level of quality control.
We Know Answering Services!
Since our founding all the way back in 1974, our family-owned and -operated answering service team has been fully committed to delivering the most professional, efficient and friendly telephone answering services to our clients and their callers. Ready to get set up with Answering Service Care today? Want to add Call Recording to your existing services? We will answer any questions you have.
We Love Our Happy Clients!
Very nice answering service. The people are very professional and precise. I definitely recommend.
Answering Service Care…..why did we not sign up sooner? We have now been with them for a few weeks and knowing that our patients are being taken care of (when we are not there to answer the phones)….just like we take care of them…is so nice. I had a brand new emergency patient’s daughter remark about our answering service….how they even remembered the next day about the pain her Mom had been in…and how is she feeling! I love these people…if they were near where we are…I’d bake them cookies and take them into them!
We used Answering Service Care to handle incoming calls both during business hours and after business hours for our small cleaning service. This company was very professional and offered competitive rates for the services they were providing. If you are looking for an answering service for your business, I would highly recommend considering Answering Service Care to service your needs.
Great answering service. I 100% recommend them. A long time client called in and recognized how enthusiastic and professional we were on the phone since hiring answering service care.