Auto Attendant or Menu Tree Options

Direct your callers to the right person

Answering Service
Remote Receptionist

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When it comes to your incoming calls, the better your answering service screening process up-front, the more efficient and streamlined your routing process will be.

That’s where auto attendant – also known as menu tree – becomes one of the most powerful tools in your answering service arsenal. The auto attendant service is known to be one of the most reliable and cost-effective ways to receive and monitor your inbound phone calls. And we know that the better your call routing works, the better attended to your customers will feel from the start.

Leading The Way In Answering Services

As an industry leader for over four decades, we know what it takes to help your business better serve your customers and improve telephone answering support.

It's Powerful

Route your callers where they need to go, efficiently and easily.

Responsiveness At Its Best

Giving your callers and customers what they need, no waiting.

Customized Answering Services

Recommending only what you need, customized to your business

Let's Us Support You

Our highly trained answering service team is here for you.

What is auto attendant?

It’s an automated telephone answering service system that collects information about the purpose of a call and then routes calls to the correct number or extension. This call routing tool does not require a “live” transfer, and allows you to receive calls or messages and provide information to callers 24/7/365 – including nights, weekends and holidays.

Who needs or uses auto attendant? Because auto attendant (aka menu tree) connects callers quickly with the representative who is available and best qualified to help them, it is great for service and support situations, such as technical or IT help, patients of a healthcare practice or customers of your retail or service-based operation.

Answering Service

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Free Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

Answering Service
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Customized information, routing for your callers.

Callers can receive any kind of information you choose to provide, such as office hours, directions, locations and phone directory access. Also, if you so choose, they may also be connected to a live, professionally trained answering service operator. And what’s more, auto attendant can also notify you of emails, pages and/or voicemails that you receive, either immediately in real-time or on a schedule you’ve set up.
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