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When it comes to phone call answering services, we provide experience, unmatched friendliness, and flexibility. To put it simply, our professional answering service team is the best telephone answering service in the business.
Allow us to customize an answering service solution that makes sense for your business or practice. We cater our business phone answering services to your workflow, not the other way around. This means you have nothing to lose by incorporating our answering phone service. However, you have a great deal to gain.
Give us a try and never miss another call!
Whatever type of customer support or live call services you are looking for, we have you covered. Looking for a holiday answering service, an after-hours answering service, or a professional telephone answering service for traditional business hours? Our 24/7 professional answering service is here to help! We offer friendly, professional service to your callers around the clock, no matter what they need.
With decades of experience as an industry leader, our commitment to service is second to none. Book a meeting today with our team of Smiling Faces That Care to experience the difference our answering service can make for your business.
A 24/7 live agent answering your calls is a powerful business advantage. But there is more to our professional answering services than handling incoming calls. And while all of our features might not be necessary for everyone, we like to make sure businesses have a choice.
Consider these features to enhance your caller experience.
Our business phone answering service team can help callers schedule, reschedule, and cancel appointments in real-time. No more double-booking or missed appointments!
Digitally record telephone calls, access recordings, and save what you need efficiently, simply, and affordably. So easy and convenient!
Better serve your Spanish-speaking callers when you opt for our fluent and highly trained bilingual answering service team. After all, it is no longer just a show of good business. It is expected that Spanish-speaking customers should be able to communicate with your business. Better communication starts here!
Take advantage of our web-to-lead service option and see how powerful your CRM strategy can be. An efficient and cost-effective way to power up your lead-generation efforts!
Answering Service Care’s Spam Blocker feature offers an extra layer of protection by filtering out automated spam calls before they are ever answered. This saves our time and effort just as much as yours and prevents your lines from being bogged down.
Keep your customers focused and interested in your company while they’re waiting their turn in the phone queue. Play music, relay important information and more! Since this feature is customizable, you can really implement something that demonstrates your business.
Take payments anywhere, anytime, 24/7. Out-of-the-box integrations with Stripe, Fiserv, and Authorize.net.
Let’s face it, no small business should limit their avenues for revenue. Who knew that you could integrate payment services into your phone answering service. Well, we did, and you can take advantage.
A simpler, more efficient way to update your staff on-call schedule in real-time. Save valuable time, stay on track, and empower your staff, too! After all, calendars and planning are only effective if they are updated on a constant basis. By partnering with our phone call answering services, you can rest assured they will be.
Having a customized disaster recovery plan in place goes a long way if and when disaster strikes. Always be prepared and make sure your answering phone service is part of the plan!
Our Email-to-Action service helps clients who receive important emails that need to be dispatched after-hours. We monitor an inbox created for your business and dispatch emails to a designated group or individual email each time it comes in.
This is efficiency at its finest, ensuring nothing slips through the cracks. Depending on the type of business you run, it’s likely you receive more emails than your call volume. Why not let our business phone answering service handle both?
A telephone answering service can answer calls, make calls, take messages, and provide information on behalf of your company. But this is only the beginning. At the end of the day, a professional telephone answering service will streamline your operations.
This is achieved by taking business calls off your plate, and having an established system for how to handle them. Additionally, a business phone answering service builds your customer support. When no call is missed, and nothing slips through the cracks, customers notice.
Customers want to be taken care of. By partnering with a phone call answering service, you are ensuring that they are. Customers will feel comforted and taken care of by this attention to detail. Ultimately, it helps build trust and leads to customer loyalty.
And as you know, any business hoping for a long-term operation needs to build strong customer loyalty.
The best telephone answering service out there is the one that works best for your business. After all, every business is not the same. This is true of professional telephone answering services as well.
And to take this a step further, every customer is not the same. Your customers are as unique as your business. Therefore, you need to implement services that meet both your needs, and the needs of your customers.
For instance, live answering services are great for providing a great personal touch, while automated answering services can be more cost-effective. In either case, you will want to make sure the service is available 24/7 and can respond quickly to calls.
You will also need to look at the pricing models. Some telephone answering services charge per minute, while others charge per call or have a flat monthly fee. It’s important to determine which model works best for your business.
Setting up your telephone answering service is simple. All you have to do is forward your existing business phone number to the answering service.
Then, to get started ASC gathers the first and last month payment upfront, along with additional features you are looking to add on and a $50 setup fee.
As you can already tell, there is significant value in partnering with a professional telephone answering service. Think of it as an extension of your business. Here are a few of the main standouts.
As one of the top telephone answering service providers in the industry, we are committed to saving you time, increasing your bottom line, and streamlining your operations. We work together with you and your team to support your business growth and your customer service in the most effective way possible.
Answering Service Care is a family-owned business that’s been around since 1974. Our live operators are available days, nights, weekends, and holidays answering calls with efficiency, professionalism, and compassion. Allow us to become a valuable member of your team, we promise you it’ll be worth it!
Our professional virtual receptionists will greet your callers promptly and with a smile every time. They are so well trained your callers will think phones are being handled by your own on-site personnel. They know answers to commonly asked questions, can set up appointments, route urgent calls, and relay messages in real-time.
That’s right. We take our name seriously. We care. We aren’t just family-run: we’re a family. And we treat you and your callers like family too.
Your success is our success, and we never forget that. No matter what business you are in, our business is all about you. Experience the Answering Service Care difference firsthand.
Florida (Headquarters)
541 S State Rd 7, Suite 7
Margate, FL 33068
Washington
14240 Interurban Ave S, Suite B248
Tukwila WA, 98168
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
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