Answering Service


Woonsocket RI Answering Service

Most Woonsocket, Rhode Island business enterprises have products or services equivalent to their competitors; however, Answering Service Care specializes in helping professional, trades, sales and other service companies stand apart from your competitors. The quality of your telephone customer service makes difference. The level of satisfaction experience by the callers to your office has a direct effect on your business profits. Investing in a third-party service to manage your phones may well be one of the best decisions you can make for your operations.

Roger William purchased the land known as Woonsocket, RI from the Cowesett and Nipmucks Native American tribes in 1661. The town’s growth led to its incorporation as a city in 1888. The waterpower of the Blackstone River transformed the area into a major hub for textile mills. During World War II, the city evolved into a fabric manufacturing force for the war industry. After the war it became a vibrant location for retail, manufacturing, technology and financial service operations. Today, Woonsocket has a population base of nearly 42,300. Nearly 60 percent of the commerce revolves around sales, professionals, services and construction. Answering Service Care has built a national reputation assisting these types of enterprises to manage their telephones and delivering the best experiences for their callers.

Focusing attention and resources on your callers’ satisfaction level can easily transform your company where clients, patients or customers know they will not only received the products or services they desire, but the appreciation so many of them crave and deserve. Answering Service Care has delivered superior Rhode Island answering service to nearly all types of business for over 35 years. Our family-owned and managed business continually develops practices and innovative technology that fuels our national reputation for excellence. Our services include live operators and a range of effective tools, such as:

  • Call Recording
  • Free Toll-Free Number
  • Free Local Phone Number
  • Bilingual Operators
  • Appointment Scheduling
  • Virtual Office

Answering Service Care can work with your firm provide you with a receptionist to handle your calls or a staff of well-trained live operators to manage every aspect of your telephone customer service.

Many enterprises choose to blend a combination of Answering Service Care live operators with one or more of the many tools we offer our clients. Numerous studies have demonstrated the advantages of a high-performance telephone operation. Imagine improving you customer retention rate by five percent. Why did we choose this particular number? Well, the Harvard Business Review says that by reducing your client loss rate by five percent could mean an additional 25 to 95 % increase of your profits.

So, before you strike out to expand your customer base, think about enhancing your clients’ call experience. Other research has shown that 70 percent of people leave a business – not because of the service or product – but the lack of “appreciation.” It cost up to seven times more to pull in a new clients than to keep current customers in the fold. Contact Answering Service Care to learn how we can tailor an affordable answering service system for your business.