Retail Answering Services

Serving retail businesses of all sizes and types with professionalism and courtesy.

  • We're 24/7...
  • We're here for your callers 24/7/365 -- so you don't have to be.
  • Giving them the 411
  • We're answering questions, giving general information, relaying messages.

The retail business world is a large and varied one. No matter what type of retail sector business you are involved in, your customers have expectations of top service, professional treatment and a positive attitude. As a retail answering service, we have worked closely with salespeople, shop owners, suppliers, buyers, entrepreneurs, representatives and customer service reps.

Which retail businesses need answering services?

Our retail clients sell products and goods in “brick-and-mortar” physical stores, through the Internet, on TV, radio and elsewhere. Since 1974, we have worked with businesses of all sizes throughout the U.S. with one goal in mind: to treat their businesses and their callers as if they were our very own. From the moment our trained virtual assistant picks up the phone until the moment she says “goodbye,” you can rest assured knowing that your customers (and potential customers) are being treated professionally and with compassion.

We are an award-winning leader in the answering service industry

Since 1974, we have led the answering service industry with service, professionalism and responsiveness that is all second-to-none. Our team of professional phone agents is fully U.S.-based, bilingual and trained both within the answering service industry and for your specific business as well. We can take messages, provide basic product or store information, make appointments and more. Most importantly, we take pride in job well done, and for us that means a successful conversation that leaves your caller feeling satisfied and well-attended-to.

We can get your retail answering service up and running today

Call us toll-free at 800.430.6511 or fill out the form to the right and we will be in touch immediately. Let us show you and your customers just how friendly, professional and responsive retail can be!

What Our Customers are Saying

This has greatly exceed my expectations today. Thank you. I may want to up my minutes as we go forward but this was great because as luck would have it the receptionist called out sick and your office handled everything all day long GREAT JOB THANK YOU. - SJS
Just wanted to thank you for your services. You guys were awesome and I had a lot of praises from my customers. - Derrick C