You can’t be everywhere at once, but you can expand your reach and polish your business image with a remote receptionist.
Whether your office is “real” or virtual, a remote receptionist can give your callers easy access to the information, answers and people they’re seeking.
Helping small businesses and medical practices like yours. Small businesses need lots of help getting their day-to-day work accomplished, including someone available to answer the telephone no matter what else might be happening. Many businesses can’t always afford a full-time receptionist, but stopping work every time the phone rings isn’t an option, either.
Virtual businesses also suffer without a main funnel for all their telephone calls, even if their main receptionist tends to redirect callers to different members of the team, depending on their inquiry. Both types of companies can reach their business goals and gain an added touch of professionalism with the help of a remote receptionist.
Smiling Faces That Care
At Answering Service Care, our job is to make you look absolutely as polished as possible. Not only will our remote receptionists ensure that each caller is treated with the absolute best service possible, they’ll provide these added bonuses:
- A 24/7 connection. In an increasingly 24/7 world, it only makes sense that your reach expands to encompass customers who might need to call any time, day or night. With a remote receptionist, you aren’t limited to a single worker and a single shift. Instead, you’re hiring a team of receptionists who can work, remotely, around-the-clock to keep business moving, even as you sleep.
- Overflow call answering. Whether your business is established or just getting started, always catching every call can be a difficult challenge. Remote receptionists can be configured to answer the phone only if you don’t, allowing you the chance to do your own telephone answering if you prefer. But in those times when you can’t get to the phone, you always know that someone can: your remote receptionist.
- Emergency call forwarding. Sometimes your customers call because they’re having a serious problem and need your expertise right away. In these cases, there’s no way a voicemail system can ever replace a real, live person. If you provide your virtual or remote receptionist with the information to decide when problems are serious enough to escalate, you’ll guarantee that your callers are always given the priority you’d give them yourself.
- The human touch. No matter why your customers are calling, there’s something so different about speaking to a person than explaining yourself in a voicemail or worse, trying to figure out what you need from a series of voice prompts. Instead of subtly telling your customers they might get better service elsewhere, show them you’re ready to give them nothing but the best with a remote receptionist.
Give Our Virtual Receptionists A Try!
We can make your customer service dreams a customer service reality with a virtual receptionist from Answering Service Care. Contact us today via email or telephone at (800) 430-6511 to learn how we can help your business do more with less.
We Love Our Happy Clients!
Very nice answering service. The people are very professional and precise. I definitely recommend.
Answering Service Care…..why did we not sign up sooner? We have now been with them for a few weeks and knowing that our patients are being taken care of (when we are not there to answer the phones)….just like we take care of them…is so nice. I had a brand new emergency patient’s daughter remark about our answering service….how they even remembered the next day about the pain her Mom had been in…and how is she feeling! I love these people…if they were near where we are…I’d bake them cookies and take them into them!
We used Answering Service Care to handle incoming calls both during business hours and after business hours for our small cleaning service. This company was very professional and offered competitive rates for the services they were providing. If you are looking for an answering service for your business, I would highly recommend considering Answering Service Care to service your needs.
Great answering service. I 100% recommend them. A long time client called in and recognized how enthusiastic and professional we were on the phone since hiring answering service care.