You can’t be everywhere at once, but you can expand your reach and polish your business image with a remote receptionist.
Whether your office is “real” or virtual, a remote receptionist can give your callers easy access to the information, answers and people they’re seeking.
Helping small businesses and medical practices like yours. Small businesses need lots of help getting their day-to-day work accomplished, including someone available to answer the telephone no matter what else might be happening. Many businesses can’t always afford a full-time receptionist, but stopping work every time the phone rings isn’t an option, either.
Virtual businesses also suffer without a main funnel for all their telephone calls, even if their main receptionist tends to redirect callers to different members of the team, depending on their inquiry. Both types of companies can reach their business goals and gain an added touch of professionalism with the help of a remote receptionist.
At Answering Service Care, our job is to make you look absolutely as polished as possible. Not only will our remote receptionists ensure that each caller is treated with the absolute best service possible, they’ll provide these added bonuses:
In an increasingly 24/7 world, it only makes sense that your reach expands to encompass customers who might need to call any time, day or night. With a remote receptionist, you aren’t limited to a single worker and a single shift. Instead, you’re hiring a team of receptionists who can work, remotely, around-the-clock to keep business moving, even as you sleep.
It’s easier for your patients and makes it more likely they’ll make their appointments on time since changing their timing is a snap.
Whether your business is established or just getting started, always catching every call can be a difficult challenge. Remote receptionists can be configured to answer the phone only if you don’t, allowing you the chance to do your own telephone answering if you prefer. But in those times when you can’t get to the phone, you always know that someone can: your remote receptionist.
Sometimes your customers call because they’re having a serious problem and need your expertise right away. In these cases, there’s no way a voicemail system can ever replace a real, live person. If you provide your virtual or remote receptionist with the information to decide when problems are serious enough to escalate, you’ll guarantee that your callers are always given the priority you’d give them yourself.
No matter why your customers are calling, there’s something so different about speaking to a person than explaining yourself in a voicemail or worse, trying to figure out what you need from a series of voice prompts. Instead of subtly telling your customers they might get better service elsewhere, show them you’re ready to give them nothing but the best with a remote receptionist.