Property Management Answering Service

Call Answering Services for Property Managers and Leasing Agents

Help 24/7 With Answering Service Care For Leasing And Existing Tenants

Since 1974, Answering Service Care has provided compassionate, professional support to property managers and their tenants. Our U.S. based virtual receptionists serve as an extension of your team, answering your phones, schedule showing and maintenance appointments, capturing leads, providing emergency support, and lowering your costs in a variety of ways.

24/7 support for you and your tenants. An answering service helps property managers take better care of their communities by providing exceptional customer support around the clock. Broken water heaters and leaky dishwashers can happen at any time, but that doesn’t mean you must wake up in the middle of the night to deal with it. Our live agents will reassure callers and ask the right questions to identify true emergencies from routine maintenance requests. We will only contact you in the event of a critical maintenance emergency.

Your tenants will be grateful for the friendly, responsive service they receive regardless of the hour that they call. And when tenants are happy, they will tell their friends and families, giving you an opportunity to acquire new tenants and lower vacancy rates.

Property Management Answering Services Lead to Happy Tenants and More Rentals

We offer property managers the support and resources they need to satisfy more tenants, resulting in more lease renewals and referrals.

24/7 Live Phone Coverage

We can assist callers, schedule appointments, and relay messages to you any time, any day!

Lead Capture

Our lead capture service is your solution to acquiring new tenants and reducing vacancy rates.

Exceptional Customer Service

We provide your tenants and prospects with prompt, compassionate assistance.

Bilingual Live Agents

Communicate more efficiently with your Spanish-speaking callers and show them you care!

Capture More Leads With an Answering Service

Word travels quickly about wonderful properties to rent. If you’re receiving more calls than you can manage, our professional answering service for property managers can help you keep up. Our friendly, knowledgeable live agents will greet callers, answer questions about specific properties, and schedule showings. Leads captured over the phone can be sent to you via email, text message, or even directly into your CRM software!

Answering Service Care works with property management professionals including (but not limited to):

Commercial property management
Residential property management
Vacation rental property management
Recreational property management
Homeowners association boards
Apartment leasing agents

Our Property Management Answering Services Include:

Access to our team of trained,100% U.S. based answering service professionals
Answering incoming calls
24/7/365 coverage
Providing live, immediate assistance for tenants
Screening and routing calls based on your specific instructions
Escalating emergency issues following predetermined protocols
Answering basic questions
Easy message retrieval via phone, fax, SMS text message or email
Access to the ASC Mobile app, which makes it easy for you to receive message notifications, listen to your messages on the go, rate our performance, change an on-call contact, pay your bill, and more- all from your smartphone!
The best customer service in the industry!

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Free Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

We Love Our Answering Service Clients!

4.1

We are still in the initial set up process with Answering Service Care. Our representative, Kevin Haas, is helping to make this transition seamless so far. I like his “We can do that!” attitude as he brings our dental office on board with his services.

Very impressive and professional. As I told Michael Diaz one of the main reasons we went with this service was due to his follow up.

Quick, Easy, Pleasant! Toni, the agent who helped us get set up was friendly, professional, and got back to me quickly with every query. She helped us get up and running with the service in a few days

Great Service. Great Team. Great experience. Great overall!

When you need a reliable answering service with experience in the property management industry, Answering Service Care is the easy choice for professional, reliable services. With 24/7 live call answering, we can help take the load off your busy office, and keep you in contact with leads and tenants after-hours and on weekends with efficient call answering and message relay.