Since 1974, Answering Service Care has provided compassionate, professional support to property managers and their tenants. Our U.S. based virtual receptionists serve as an extension of your team, answering your phones, schedule showing and maintenance appointments, capturing leads, providing emergency support, and lowering your costs in a variety of ways.
24/7 support for you and your tenants. An answering service helps property managers take better care of their communities by providing exceptional customer support around the clock. Broken water heaters and leaky dishwashers can happen at any time, but that doesn’t mean you must wake up in the middle of the night to deal with it. Our live agents will reassure callers and ask the right questions to identify true emergencies from routine maintenance requests. We will only contact you in the event of a critical maintenance emergency.
Your tenants will be grateful for the friendly, responsive service they receive regardless of the hour that they call. And when tenants are happy, they will tell their friends and families, giving you an opportunity to acquire new tenants and lower vacancy rates.
We offer property managers the support and resources they need to satisfy more tenants, resulting in more lease renewals and referrals.
Word travels quickly about wonderful properties to rent. If you’re receiving more calls than you can manage, our professional answering service for property managers can help you keep up. Our friendly, knowledgeable live agents will greet callers, answer questions about specific properties, and schedule showings. Leads captured over the phone can be sent to you via email, text message, or even directly into your CRM software!
Answering Service Care works with property management professionals including (but not limited to):