“Wow” Tenants and Prospects 24/7 With A Property Management Answering Service
Since 1974, Answering Service Care has provided compassionate, professional support to property managers and their tenants. Our U.S. based virtual receptionists serve as an extension of your team, answering your phones, schedule showing and maintenance appointments, capturing leads, providing emergency support, and lowering your costs in a variety of ways.
24/7 support for you and your tenants. An answering service helps property managers take better care of their communities by providing exceptional customer support around the clock. Broken water heaters and leaky dishwashers can happen at any time, but that doesn’t mean you must wake up in the middle of the night to deal with it. Our live agents will reassure callers and ask the right questions to identify true emergencies from routine maintenance requests. We will only contact you in the event of a critical maintenance emergency.
Your tenants will be grateful for the friendly, responsive service they receive regardless of the hour that they call. And when tenants are happy, they will tell their friends and families, giving you an opportunity to acquire new tenants and lower vacancy rates.
Property Management Answering Services Lead to Happy Tenants and More Rentals
We offer property managers the support and resources they need to satisfy more tenants, resulting in more lease renewals and referrals.
Capture More Leads With an Answering Service.
Word travels quickly about wonderful properties to rent. If you’re receiving more calls than you can manage, our professional answering service for property managers can help you keep up. Our friendly, knowledgeable live agents will greet callers, answer questions about specific properties, and schedule showings. Leads captured over the phone can be sent to you via email, text message, or even directly into your CRM software!
Answering Service Care works with property management professionals including (but not limited to):
- Commercial property management
- Residential property management
- Vacation rental property management
- Recreational property management
- Homeowners association boards
- Apartment leasing agents
Our Property Management Answering Services Include:
- Access to our team of trained,100% U.S. based answering service professionals
- Answering incoming calls
- 24/7/365 coverage
- Providing live, immediate assistance for tenants
- Screening and routing calls based on your specific instructions
- Escalating emergency issues following predetermined protocols
- Answering basic questions
- Easy message retrieval via phone, fax, SMS text message or email
- Access to the ASC Mobile app, which makes it easy for you to receive message notifications, listen to your messages on the go, rate our performance, change an on-call contact, pay your bill, and more- all from your smartphone!
- The best customer service in the industry!
What Are You Waiting For?
When you need a reliable answering service with experience in the property management industry, Answering Service Care is the easy choice for professional, reliable services. With 24/7 live call answering, we can help take the load off your busy office, and keep you in contact with leads and tenants after-hours and on weekends with efficient call answering and message relay.
What Our Clients Are Saying:
Great, everyone is very prompt and informative.
Toni, the agent who helped us get set up was friendly, professional, and got back to me quickly with every query. She helped us get up and running with the service in a few days.
Very impressive and professional. As I told Michael Diaz one of the main reasons we went with this service was due to his follow-up.