Telephone answering services from Answering Service Care can do much more than just answer your calls after normal business hours. We can schedule customer appointments, record your calls, answer the phone when clients get a busy signal, set up an automated call tree to direct callers to the right department, and provide invaluable constant contact during a natural disaster or power outage.
When a call comes in, our operators follow your preset notifications for how to relay information. We can call you at any number of your choosing if a patient is redirected to call 911 or seeks emergency medical care, email your office recordings of messages while the receptionist is out of the office, or provide detailed transcripts of customer complaints and contact requests. Call, email, text, or voicemail – you decide how your business receives your messages.
All contact relayed through Answering Service Care is always kept in strictest confidentiality. You’ll never have to worry about HIPAA violations, client information sold to third party services, or a breach in customer trust or confidentiality. Your information and your customer’s information is always safe with Answering Service Care.