[quote style=”1″] I must say, I am completely impressed by your business. The last answering service we used would call us and didn’t care if they reached someone. Your agents always contact our plumbers and ensure that the messages are delivered. We are completely blown out of the water! Stephanie – General Manager at Suttles Plumbing Company [/quote]
Suttles Plumbing & Mechanical Corp
Suttles Plumbing is a family owned business that been in operation for over forty years. As a growing corporation they understand the importance of never missing a call. As the plumbing industry grew and became more competitive, Suttles Plumbing adapted and employed an answering service to help manage and control their call volume.
“We are happy we came across Answering Service Care” Stephanie added, “And because Answering Service Care is also family owned and operated we knew that they would treat us as an extension of their family, but even more importantly that they would treat our callers with respect”.
The plumbing industry can be extremely tricky, after all with a limitless number of plumbing companies, a potential customer can easily take their business else where.
Top three reasons Suttles Plumbing Company choose Answering Service Care:
Attention To Detail as a plumber if you have a wrong number, address or email you are likely to lose the customer. Listening to some of our call recordings, it is clear that the agents ensure that ALL the information they gather is correct, and that is worthy of applaud.
Custom Relayed Option the ability to manipulate the relay was very important to us. Being able to have separate relays for emergencies and non-emergencies meant we could handle after hours calls more efficiently.
24 Hour Live Plumbing Answering Service even though the agents are not the professionals who will fix the plumbing issue, they are the first person who will speak to our customer. These agents have done a wonderful job answering our calls and getting the messages to us.
[quote style=”1″]It is amazing to work with a company that has made business so easy for us and for our customers and we appreciate it. Thanks! – Stephanie[/quote]
Answering Service Care provides 24 hour live plumbing answering services all year round! Pairing Answering Service Care with your plumbing company is surely a recipe for SUCCESS! Contact one of our eager Business Consultants to discuss how our family can help your plumbing company grow!