Hire Answering Service Pittsburgh PA
As Pennsylvania’s 2nd largest city, Pittsburgh’s economic success began when the colonists realized how the confluence of the Allegheny and Monongahela Rivers could create a thriving trade center. Additionally, at the onset of the Industrial Revolution, the steel industry began playing a significant role in the city’s economy. Suffice it to say, Pittsburgh has flourished economically, surviving the upturns and the downturns, for nearly 300 years.
Although hundreds of businesses have had continued success, there are numerous ones that have struggled to keep their doors open. Naturally, part of the reason lies in the competition factor. However, another key reason is that many of these businesses have overlooked certain business tools that would have helped them get through those economic downturns in the past.
Any smart business owner who has been successful in maintaining their company operations knows that there are certain business tools you can implement to insure the success of that business. One of these tools is a live Pennsylvania answering service. If you are not using a live answering service, do you have any idea how many potential sales you could be losing? The harsh reality is that you are probably losing potential sales as well as not properly servicing your current clients or customers.
If we have your attention about this and you are wondering if you are losing business to your competitors, then Answering Service Care could most likely help you with a Pittsburgh live answering service that will help you take better care of your current customers. We can also help you with your sales force because are live operators can be easily trained to answer your customer’s questions. We know that customer service is the key to the success of any business. Let us show you how to be more profitable.
What separates our company from one of the other Pittsburgh answering services out there is the level of service that we provide our clients with. We have a successful track record that dates back over 30 years to when we initially established our business. The following is a list of the services that we offer:
- Live telephone answering services – you’ll never miss another call when you hire our cost effective live answering service in Pittsburgh. Your clients or customers will always talk to a live operator and not be subjected to the grief of an automated system or voice mail.
- Fulfillment services – provides you with more cost-effective and simpler distribution methods for your business
- Fax to e-mail – with Answering Service Care, you can receive faxes at and send faxes from your company e-mail.
- Interactive Voice Response (IVR) – this computerized phone system will enable your clients or customers to select your customer service or sales departments using a voice menu initially. However, they will still end up being taken care of by a live operator.
- Disaster recovery – if you’re in the service industry and the focus of your business is helping your clients or customers with some disaster or emergency, then you can rely on Answering Service Care to ensure that these individuals are cared for immediately.
- Call center capabilities – enables you to provide your clients or customers with a superb level of customer service and/or tech support
- eCommerce solutions – provides your clients or customers with a number of sales solutions and as well as helping you develop more business in the process