Telephone Answering Service Latrobe PA
Although it is situated 40 miles to the south and east of Pittsburgh and has about 8,000 residents, the city of Latrobe, Pennsylvania has a business community that has survived many of the past downturns in the US economy. Latrobe is the epitome of Main Street, USA where smaller businesses are concerned. Some have been successful while others have come and gone. The businesses that survived and prospered were the ones that were smart enough to implement certain business solutions including a Pennsylvania answering service that has effectively addressed the needs of their clients or customers.
A live answering service in Latrobe can help you expand and grow your business in a number of different ways including the provision of:
- 24/7/365 live customer support
- After hours, holiday, overflow, and weekend coverage
- Dedicated live receptionists available during regular business hours
- Dispatching of emergency or technical service support personnel
- Live operators, not automated or voice-mail systems
- Message delivery and receiving services
- Local and toll-free telephone numbers
These are just the primary services that Answering Service Care can provide your business with when you implement a Latrobe live answering service.
Answering Service Care has over 30 years of experience providing clients with the most cost-effective business solutions available anywhere in the United States. No matter what type of business you own, there are numerous ways in which we can assist you in making your endeavors more efficient and increasing your profitability including:
Call center services – this enables you to effectively serve your clients or customers and improve the closing ratio of your sales force – even during holiday seasons and on weekends. This means your clients or customers will be assisted 24 hours a day, 7 days a week, 365 days a year
Disaster recovery – if you’re a medical professional or a service technician, Answering Service Care can improve response time whenever a disaster or emergency occurs and needs to be quickly and effectively handled
eCommerce solutions – e-tailers (online retailers) can now have electronic commerce solutions which can improve both your sales and profitability levels, especially where lead management and order processing is concerned. Additionally, internet chat support and e-mail management are another part of this Latrobe live answering service facet
Interactive voice response (IVR) – your clients or customers will be able to select a customer service option from a voice menu and will then be directed to a live operator for further assistant in order to solve their issues where customer service or product knowledge and sales needs to be addressed
Fulfillment services – a live answering service in Latrobe can effectively provide you with a full range of the most accurate order processing, cost-effective distribution, and shipping capabilities possible. It will also help you where managing customer returns and product warehousing is concerned
Fax to e-mail capabilities – now you can receive faxes as well as other correspondence at your company e-mail address.
Answering Service Care would love to show you why we are second to none when you compare one Latrobe live answering service with another. We can easily provide you with the business solutions that will enable you to sell more product or services and be more profitable in the process. Please feel free to contact us any time at the toll-free telephone number listed at the top of this page.