Telephone Answering Service Irwin, PA
Despite the fact that of Irwin holds roughly 5,000 residents, it is situated within a half hour to the southeast of the city of Pittsburgh. Despite being small in size, it has been a thriving little community based on the massive bituminous coal deposits of the region. Irwin’s business community is reminiscent of quaint, small town America but don’t let that fool you. It’s proximity to the city of Pittsburgh and being located in Westmoreland County have enabled the city to weather some tough economic times of late.
If you have gotten concerned about how you are holding up to the competition as well as how your clients or customers have been taken care of, you should be considering hiring the services of a live Pennsylvania answering service. You can easily take advantage of the basic features of a standard Irwin live answering service such as:
- 24/7/365 live customer support
- Coverage after business hours including holidays, overflow, and weekends
- Dedicated live receptionists available during regular business hours
- Dispatching of emergency or disaster recovery services
- Efficient and effective message delivery and receiving services
- Live operators around the clock, not automated or voice-mail systems
- Local and toll-free telephone numbers
However, the better Irwin answering services offer other services and business solutions which can greatly help you to expand and grow your company to the next level.
Answering Service Care is a live answering service in Irwin that you can utilize in order to better facilitate the needs of your clients or customers while enhancing the image of your company at the same time. For over 30 years now, we have assisted our clients with their specific company operational needs by using our high-tech, state-of-the-art virtual office equipment. They never miss important appointments or business calls anymore and there is around the clock support where customer service and sales are concerned.
The services listed above are pretty much basic where an Irwin live answering service is concerned. However, Answering Service Care has provided a variety of other business solutions to our clients since 1974 which have enabled them to increase sales and profitability in the process. These business solutions include:
Interactive voice response or IVR – a computerized system that enables clients or customers to select the right option and then talk to live assistants
Dedicated or shared call center systems – live chat customer service, e-mail systems, lead generation capabilities, and telemarketing assistance are features of this technology Fax to e-mail technology – you can receive your business faxes directly to your company e-mail, open them, read the fax, and then print it out
Disaster or emergency response – immediate response capabilities for emergency service professionals or service industry technicians
Fulfillment services – methods for more efficient product distribution, procurement, and warehousing assistance
eCommerce solutions – solutions for retail website formats such as:
- customized applications targeting your specific operational needs
- e-mail management and maintenance
- live internet chat support
- hosting capabilities for your website
- ead development and management
- o order processing and follow-up
- website development
For more information regarding our services, feel free to contact Answering Service Care through our e-mail system here at our website or by telephoning the toll-free number listed at the top of this page.