Working in an optometrist’s office can be a chaotic experience as receptionists and medical assistants are constantly juggling patients, appointments and special orders for items like contact lenses. When clerical errors can cause real problems for your patients, it’s important that your medical assistants aren’t distracted by the telephone.
Within that flurry of activity, things can easily get lost since it’s difficult to focus, but this doesn’t have to be the case. An answering service can take over appointment setting, changes and cancellations, allowing your staff the time they need to focus on the tasks at hand.
Answering Service Care was founded with the idea that every business can do better, no matter how big or small they are. From retailers to medical offices, we offer our customers products tailored to their specific needs. An optometrist answering service, for example, would be focused on keeping the in-house staff free to handle tasks in the office so that patients are given the individual attention they deserve.