Would you like to learn more about how Answering Service Care can help your business?
Call us at (800) 430-6511 or send us a message
In a world that is connected 24/7, you may find that your business is receiving calls around the clock. With the business day no longer being a simple five days a week, you want to make sure that you are catering to your client’s needs, maximizing your growth potential, and not missing important calls. Enlisting an answering service for nights and weekends can help ensure this.
In this article, we will answer and discuss the following questions about how after-hours answering services work:
An after-hours answering service is an extension of your business that provides coverage during nights, weekends, and holidays. It ensures that customers speak with a real person and receive excellent service regardless of when they call.
It can also help callers receive quick support in the event of an emergency. This is because live agents are trained to triage and escalate urgent issues. They are also trained to respond quickly in the case of a stressful event like a natural disaster, so you can rest soundly knowing you have a plan in place should the worst happen.
No matter the size or type of your business, there are many benefits to after-hours answering services. Here are some of the ways an answering service can help you:
The advantage of an answering service versus an answering machine is that a trained, live professional will pick up your phone 24/7, including holidays! An answering machine is another form of voicemail and most likely will be filled with lost leads. Callers don’t want to leave voicemail and wait for a call back.
Providing a live agent shows you care and keeps callers from moving on and calling your competitors. A live agent can also schedule appointments, qualify leads, answer general questions, and take detailed messages. Your nights and weekends will be yours to enjoy so you can return to work refreshed.
Your business could benefit from a weekend answering service if:
Florida (Headquarters )
541 S State Rd 7, Suite 7
Margate, FL 33068
Washington
14240 Interurban Ave S, Suite B248
Tukwila, WA 98168
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave, Suite E
Rocky Mount, NC 27804
VIRTUAL SERVICES
AUTOMATED SERVICES
COMPANY
Copyright 2021 Answering Service Care, LLC. All Rights Reserved