North Carolina Answering Service

Follow Up With Clients On Your Own Time

North Carolina Answering Service
North Carolina Office

Live Answering Service Serving North Carolina

If your North Carolina-based business is booming and you need to be available 24/7, an answering service staffed by live agents is your best bet at making sure your clients and customers are taken care of when you’re not in the office. We offer around-the-clock care to your clients, treating each call with the respect and professional courtesy it deserves.

We also take care of you by compiling a log of callers, their requests and contact information so you can easily and quickly prioritize your morning call-backs. And if there is a true emergency, we’ll patch them right through. You never have to worry about anyone slipping through the cracks.

NC Answering Service Care

203 Forest Hill Ave
Rocky Mount, NC 27804-3758
Phone: (252) 306-0900

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Free Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

North Carolina Live Representatives Feel Local

Clients and customers who dread calling after-hours only to be met with a cold machine, or worse, representatives half a world away who may not truly understand the gravity of their situation needn’t fear. Our live representatives are 100% U.S.-based, cutting the chances of miscommunications due to regional accents.

We can also offer your clients a local number to call. Whether you’re based in Charlotte, Raleigh or Winston-Salem, the people who rely on you will feel like you’re just down the street when they reach your call answering service.

Answering Service
North Carolina Office
Answering Service
Answering Service

North Carolina Bilingual Representatives

If you serve an area with a growing population that doesn’t speak English as a first language, you might be at a loss as to how to best serve them. Our bilingual Spanish/English representatives offer your callers an easier way to communicate their needs. In fields like funeral home answering services or medical answering services, where miscommunication can truly be devastating, it’s important to get all the details.

Our bilingual telephone answering service operators are fully fluent in Spanish and English, meaning you and you clients can communicate better than ever before. We’ll make sure that your ESL clients in North Carolina know you care enough to hear what they have to say, no matter how it’s said.

Other Benefits of Our North Carolina Answering Service

If making your customers feel at home with a local number, an operator who understands them (and vice versa!) who is caring and compassionate isn’t enough, our virtual receptionist service brings the following to the table:

  • Custom On-hold Music: Insert custom messages between songs or simply choose music that sets the right tone for your callers.
  • Call Recording: Never lose the details of an important call again. You can save and access the calls as needed.
  • Appointment Scheduling: Our customer service representatives can book your clients in real time, saving the hassle of double-bookings, missed appointments and lost opportunities.

Of course, our services are nearly endlessly customizable. This allows you to put together a package that meets your business’ unique needs.

Answering Service
Answering Services
Answering Service
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Connect With Your North Carolina Answering Service Now

For the most reliable, professional and compassionate live answering service around, email or call – (800) 430.6511- Answering Service Care today.
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