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Mental Health Answering Service

Be Always Available to Your Patients

A medical professional answering a phone call
Mental Health Answering Service

A Secure, Comprehensive Mental Health Answering Service

Whether you’re offering basic counseling or a full complement of psychiatry services, privacy and availability should be your top priorities. A professional mental health answering service will expand your patients’ access without exposing them to unneeded health information risks.

Mental health services are vital to the success of many happy, healthy and fully functioning members of the community, but it’s also important that patients have secure access to their providers at all hours of the day or night. After all, crisis can strike anyone at any time. That’s where a mental health answering service comes in. With the tools and training to protect patient data and the compassion to give your callers the gentle care they need when they call, a mental health answering service can be an ideal complement to your mental health practice.

Answering Service Care keeps technology updates and constant training at the top of our list of priorities for offerings like our mental health answering service. Instead of trying to undercut the competition with the cheapest rates you’ve ever seen, we give you the best service you can find anywhere for your dollar, and that’s what really matters for a mental health answering service, after all.

Smiling Faces That Care!

As an industry leader for over four decades, we know what it takes to help your practice better serve your patients and improve telephone answering support with care and professionalism.

HIPAA Compliant

We’re fully compliant with HIPAA, giving you peace of mind with patient privacy.

Secure Messaging

Receive your messages securely and in compliance with HIPAA laws.

Appointment Scheduling

Never miss an appointment – or an opportunity for an appointment.

Bilingual Answering Services

Our bilingual operators are fluent and the best in the business.

We Care About Your Patients As Much As You Do

that’s why we offer additional services like:

Although every answering service offers message relay, not every service offers a HIPAA-compliant message relay suitable for a mental health answering service. Your patients’ data is important, so we take every precaution to keep it safe from the moment we answer the phone through the message delivery. We’re constantly updating our systems to remain HIPAA-compliant and training our operators in the newest HIPAA regulations so you never have to worry about the security of the messages coming from your mental health answering service.

It’s not uncommon for your patients to call in to make or change an appointment, so it only makes sense that your mental health answering service should offer appointment scheduling. With our system, you won’t have to worry that we’ll accidentally double-book any of your doctors since we’ll work together with your regular staff in real time and on the exact same calendar system. Our mental health answering service can also take over all your telephone appointment scheduling to free up your in-house staff to focus on patient care if you prefer.

No one wants to think about the potential for disasters in their area, but the fact is that they happen every year, leaving thousands of businesses without a way to connect to their customers. Your practice isn’t immune to forces of nature, but we can help with disaster recovery through our mental health answering service. When your patients call about their appointments or are looking for necessary refills, we’ll relay the information to an emergency phone number. We’ll also help those patients feel more secure by keeping them updated with new information about the progress of your clinic’s power and communications restoration.

Answering Service
Virtual Receptionist Services

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Free Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

Answering Service
Multiple people from multiple industries

We Love Our Answering Service Clients!

They do CARE about each one of their clients and staff, everyone is truly friendly and sincerely willing to help, the trainer team is fabulous!
Lowell TaylorLowell Taylor
10:21 01 Mar 22
We're extremely pleased with our experience with Answering Service Care. Getting set up was easy and if you have any questions they always get back to you. I'd highly recommend them.
Lowell TaylorLowell Taylor
17:55 24 Feb 22
Very good company to partner with. I would highly recommend them.
konrad skoczylaskonrad skoczylas
11:52 23 Feb 22
Best thing i could have done for our business. The price is very inexpensive and the service they provide is top notch. Mr. Michael Diaz is one of the most professional reps i have ever had pleasure of dealing with. I called Answering Service Care after finding them online. Michael explained to me the charges and how the service works .And took the time to answer my questions, I jumped onboard 15 min later and two days later my personalized answering service was in full swing. I got very positive feed back from my customers who were able to talk to live person and leave a message that i got emailed texted and send to me through the app. Wonderful Service, Wonderful company and great people Thanks Michael
Juan SantanaJuan Santana
22:30 17 Feb 22
A great service for all of us needed a professional, courteous, and efficient answering service. Thank you!

Demand the best for your patients, connect your facility with a mental health answering service today!

Answering Service Care has decades of experience handling HIPAA-protected data and reassuring patients that their concerns are being heard. Give us a call at (800) 430-6511 or shoot us an email to get your clinic started with the mental health answering service package that’s perfect for you and your patients.

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