Freeing your office staff from the ever-ringing phone.
A constantly ringing phone is a psychological drain on your team. Even if they let it go to voicemail, they’ve already broken their focus and it’s going to take time to find their way back to the place they left off in the work they were doing. It might not matter so much for staff that’s meant to be mainly working on the phone, but if your front desk team also answers the phone, or your back office staff helps out with scheduling appointments, the constant ringing can send out shockwaves. For example, you’d never want your insurance billers to make a mistake because their focus was blown. That could be costly, indeed.