Searching for a business partner to help with your callers can be a challenging process, especially if you run a medical office.
There’s a lot to consider, but one thing you may not have thought about yet is HIPAA compliance. Since your future telephone operators will be handling patient health information, it’s vital that you choose a HIPAA “business associate” medical answering service that actually follows HIPAA to the letter of the law. A little bit of prevention can insulate your practice against costly fines and loss of patient confidence.
Answering Service Care is a HIPAA medical answering service that’s fully compliant with the most recent rules and regulations regarding patients and their personal health information.