With temperatures rising as summer heats up, you might be thinking about scheduling employee vacations or even taking one yourself. However, if you run a seasonal business such as landscaping or house painting, or you are in the tourism industry, you might be wondering how you are going to do that during your peak season. The good news is that an answering service can help!
Below we will answer and discuss the following questions so you can better understand how to get the most out of your busy time with a seasonal answering service.
Businesses of all sizes can benefit from using an answering service during their busy season. It is often easier than people think to get started and to adjust coverage accordingly.
Some benefits of partnering with a seasonal answering service include:
A seasonal answering service provides extra support to businesses during peak times such as the summer or the holidays. Trained live agents manage incoming phone calls, and they can help with tasks like appointment scheduling, call routing, message taking, and customer service.
Answering services are often a cheaper alternative to hiring employees to manage your phones because, unlike seasonal employees who are typically paid an hourly wage, you only pay an answering service for the calls that your live agent handles.
Businesses partner with an answering service in the summertime if they see an increase in business and need help managing the influx of phone calls, or if they wish to take a vacation and have coverage. A few examples of businesses that commonly work with answering services in the summer include:
On the flip side, some businesses find that they are busier during the holiday season and colder months. Here are some examples of businesses that commonly work with answering services in the winter: