Phone Answering for Law Firms

A Legal Answering Service Can Be Your Office on the Run

The life of a lawyer can be a busy one, running here and there, never getting a really good chance to slow down long enough to focus on any one thing. Your receptionist holds down the fort most of the time, but who helps you stay organized and on top of client and prospective client calls? Services such as phone answering for law firms can help fill that role!

Your Office Can Be Anywhere With a Legal Answering Service

When your legal job takes you all over the city and away from your office for days at a time, it helps to have an office wherever you happen to be. Not only does that mean taking your laptop with you, but also carrying a whole team of helpers along, as well.

With phone answering for law firms, you can have a full legal support staff at your fingertips, no matter the time of day or night. Working from home, from the train or from the courtroom, it’s all the same with a virtual team.

Answering Service Care’s legal answering services were made for unstoppable lawyers like you. We offer a wide range of services that are made to help you keep moving without losing touch with your clients. It’s the ideal marriage of convenience and professionalism that’s hard to match.

These are just a few of the services related to phone answering for law firms that we can offer a busy attorney like you:

  • Virtual receptionist. If you have a real office with a real receptionist, you might not think you need a virtual one, too, but there are benefits to having a virtual receptionist team that your clients can get to know by name. It adds a little more of a personal feel to the cold hand of the law, as well as giving you the ability to create more specific directives for individual callers.
  • 24/7 call answering. It would be great if your clients only needed you between nine and five, but the truth is that it rarely works out that way. That’s why we’re there for you and your clients all day, every day, no matter what day it is. Even when you’re asleep, someone’s monitoring your phone line, in case a call comes in. If it does, your triage instructions go into effect and only the most urgent of situations are forwarded to you for your immediate attention.
  • Message relay. When you’re away from the office, we’re taking your messages. Then we’ll either send them to you through email or to a fax nearby in the form of a call log, or, if you’d prefer, we’ll send them one at a time via SMS or email. Either way, you’ll know who’s calling shortly after they’ve called and exactly how you can help them.
  • Appointment setting. The reason you’re running all over the place is because you made a lot of appointments with people to meet them at their offices, in correctional facilities and in court. Your business relies on appointments and we understand that. This is why our dedicated appointment setting service is focused on helping you and your team make, change and cancel client appointments, using software that’s compatible with what you’re already using. That way there’s no confusion.

Life on the run can be stressful, but Answering Service Care is there to support you with phone answering for law firms. Give us a call today at (800) 430.6511 or send us an email to get started with a free quote.