Any time a business owner considers outsourcing to an answering service, one of the first considerations that comes to mind is the price. Although an answering service can initially seem like an additional cost, they are surprisingly affordable and can offer enormous value to a variety of different businesses.
From providing overall cost and time savings, to an increased level of excellent customer service that leads to an enhanced brand image and increased revenue, here’s how an answering service can bring real value to your business.
How does an answering service help businesses save money?
- An answering service eliminates the need to hire an in-house employee, helping you save on hourly labor costs, benefits, management, and overhead expenses.
- A call answering service offers 24-hour accessibility availability, ensuring that your business never misses a phone call or a sale.
- When outsourcing to an answering service, businesses spend less on equipment and technology.
- A virtual receptionist can handle tasks like order processing, appointment scheduling, and serving bilingual customers, allowing you to reduce the size of your customer service team.
How much does an answering service cost?
The cost of an answering service starts at $39 per month for 40 minutes, and it includes the options listed below. If your business experiences a higher call volume, or you are looking for additional service add-ons, other pricing options are available.
- 24/7 coverage
- Free email relay
- Free SMS relay
- Free local number
- Online portal access
Here at Answering Service Care, we understand that every business is unique, and we are happy to work with you to create a custom bundle that fits your business’ needs and budget. Our friendly team members are available to discuss your needs and provide advice as to what makes the most sense for your business. We will never sell you services that you don’t need, nor would we recommend something that doesn’t make sense for your business.
Before shopping around for a call answering service, it’s important for business owners to consider what their needs are. Here are just a few of the things that an answering service can help with:
Basic call answering services to ensure that all of your business’ phone calls are answered, regardless of the hour.
Appointment scheduling, which not only frees up your time, but can also help reduce no-shows and double bookings.
Email marketing. After our live answering service agents hang up with a caller, a follow-up email is automatically generated and sent to the email address that was collected on the call. We are proud to be one of the few national answering services offering an email marketing option at this time.
Disaster recovery to ensure that your business has call coverage and support in the event of an emergency. Our highly trained Customer Care Specialists will step in to answer your calls, provide a sense of calmness and normalcy to callers, and deliver your messages.
Bilingual operators that allow your business to properly serve both Spanish- and English-speaking callers at a fraction of the cost of hiring a full-time employee.