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Many successful real estate agents and professionals don’t spend more than a few hours a week in their offices. They’re typically on the go- on the way to meetings, property showings, and open houses. In order to get deals closed, much of their time is spent talking to people both in-person and on the phone. With that said, they’re not always able to answer every phone call that comes in.
To reduce the number of calls that get sent to voicemail, many real estate businesses partner with live answering services. A live answering service ensures that your calls will be answered by a real person- even when you’re too busy to pick up.
In this article, we’ll answer and discuss the following questions to help you discover how a real estate answering service works, and how it can help you grow your brokerage.
When you can’t get to the phone, call forwarding technology enables trained live agents to quickly answer your calls from a quiet, secure location. Whether you’re unavailable because you’re on the other line, showing a house or relaxing after hours, a real estate answering service guarantees that great impressions will be made with existing and potential clients.
After quickly answering your inbound phone calls, our live agents can perform the following tasks:
With a live answering service, a real estate business doesn’t need a team of in-house receptionists and the costs that come with them. For example, you won’t need to own or lease a building, hire and train receptionists, or buy equipment like office furniture and phone systems. Since real estate answering services include everything in budget-friendly plans, lower related operating costs mean that your business has more money for marketing campaigns, hiring additional realtors and other growth-related activities.
A live answering service that provides top-tier customer service guarantees growth in other ways as well:
When you partner with a real estate answering service, you will have more time to optimize your schedule and improve customer experiences. You will gain the time needed to give clients, leads, and marketing efforts more attention and focus. Additionally, when a caller hears a caring voice instead of busy signals or automated voicemail, they know that they’re dealing with a true professional who values them and their time.