When you’re an accountant there is always work to be done, especially during the busy tax season. Here at Answering Service Care, we’ve been working with accountants, CPAs, and tax preparers for decades. We understand that you are busy and that it’s not possible for you to answer every phone call. We are here for your clients when you can’t be, to ensure that they receive prompt, efficient, and friendly service.
What is an accounting answering service?
An accounting answering service is a company that manages incoming communications on behalf of accountants, CPAs, and other tax professionals. When a phone call or text message comes in, your dedicated live receptionist will greet the customer and assist them. Our professional live receptionists work remotely but serve as representatives of your business. In most cases, the customer will not even realize that the live receptionist isn’t working directly out of your office.
Accounting and tax professionals partner with answering services for a variety of reasons, with the most common being the following:
- They need relief during the busy tax season
- They want to delegate administrative duties and focus more on the work in front of them
- They can’t keep with their incoming call volume
- Accounting answering services are usually cheaper than hiring an in-house receptionist