As we shift to a more digital world, businesses everywhere are outsourcing customer service and client communication to live receptionist answering services. Working remotely has recently become the norm due to the coronavirus pandemic, and the team at Answering Service Care has been doing it for decades. As the leading answering service company since 1974, we know a thing or two about the benefits of having a live receptionist, and we are happy to explain to you exactly how it works!
What is a live receptionist answering service?
No matter where your business is located or what industry you are in, a live receptionist answering service can improve communication with customers for a fraction of the cost of a full-time employee. A live receptionist answering service is of a team of trained customer service professionals who manage your business’ incoming calls. They greet callers in a friendly, professional manner, and then answer questions, schedule appointments, take detailed messages, and route calls.